Quality and Audit Analyst I - Remote

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture.

Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we're proud of the fact that our employees share that commitment.

We have been recognized as a "Best Places to Work" in Arkansas, Florida, and Hawaii. You'll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees.

Check out how we make a meaningful difference in the lives of others!

https://player.vimeo.com/video/518665804

What We Offer You:

• A culture that values employees and celebrates, empowers, and inspires a diverse workforce
• Outstanding and affordable benefits package
• Yearly bonus potential and annual increases
• PTO provided at date of hire
• 11 paid holidays
• 401(k) with up to 6% match; fully vested from day 1
• Remote opportunities with company-provided equipment
• Team-oriented, collaborative group of peers
• Career advancement opportunities
• Tuition Reimbursement
• Employee Assistance Program
• Inclusion Council and Employee Resource Groups
• Recharge Days and Volunteer Time Off
• This is a remote position.

The starting base salary range for a Quality and Audit Analyst is $45,000 to $60,000. Actual salaries will vary by geographic location and are based on factors such as candidate's qualifications, experience, skills, competencies, and internal tenure and equity. In addition to base compensation, this role is eligible for an annual incentive plan based on company performance and individual performance.

Quality and Audit Analyst Overview:

The Quality and Audit Analyst I works in collaboration with the team to conduct audit and quality reviews assigned by leadership. This role participates in the coordination and oversite of dental quality review and reporting while working with the team to ensure compliance regarding all attestation requirements. This role seeks out subject matter experts as needed to ensure data is being reported as required, conducts audits as required keeping leadership and team apprised of all audit results on a routine basis. This role contributes to establishing the department as a center of excellence through improved efficiency and performance.

Essential Duties:

• Conducts and tracks audits, communicates quality and audit results, dependencies, and deliverables to ensure adherence to standards while identifying areas for improvement
• Meets all requirement standards by following production, productivity, quality, and customer service standards, and identifies process improvements
• Communicates dental oversite reporting to leadership and cascades essential information including key initiatives, strategies and updates on critical deliverables
• Helps meet budget requirements by monitoring impact on the department and making recommendations for cost-saving solutions
• Informs management on prominent issues and status updates related to day to day, project, personnel, and other critical topics
• Updates all workflows and standard operating procedures as assigned
• Performs other related duties and responsibilities as assigned

Required Knowledge, Skills, and Abilities

• Experience with data tracking and analysis
• Knowledge of documentation management and time management with the ability to multi-task and a strong attention to detail
• Ability to exercises judgment within defined procedures and practices to determine appropriate action
• Proficient Microsoft Office Suite including Word and Excel, Project, Visio, and SharePoint skills
• Strong organization, communication, and time management skills
• Ability to routinely communicate with leaders and teammates about audit status

Required Education and Experience

• Bachelor's degree in a related field or equivalent work experience or equivalent military experience
• 1 year of related experience
• Program and process management experience

Preferred Education and Experience

• Working knowledge of mandates as well as dental and scorecard requirements
• Project management (PMP or PgMP) certification
• Insurance industry experience