Admission Team Lead
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Description
Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact - from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity As a Team Leader, you'll manage a team of admission counselors who contact, engage, and enroll students in different undergraduate and graduate programs online and at our campus and satellite locations. You will ensure that admission counselors are delivering exceptional service following SNHU's Service and Support Brand Values. Your primary responsibilities are quality assurance, coaching, and maintaining culture within our admission teams. You will report to the Director of Admissions. This is a remote position. #LI-Remote What you'll do:
What we're looking for:
Work schedule: Tuesday - Saturday or Sunday - Thursday Central Time Candidates: (4) shifts 8:00am - 4:30pm, (1) weekend shift 12:30pm - 9:00pm Eastern Time Candidates: (4) shifts 8:00am - 4:30pm, (1) weekend shift 12:30pm - 9:00pm Mountain Time Candidates: (4) shifts 8:00am - 4:30pm, (1) weekend shift 11:30am - 8:00pm Pacific Time Candidates: (4) shifts 8:00am - 4:30pm, (1) weekend shift 10:30am - 7:00pm We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $56,752.00 - $90,821.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $62,712.00 - $84,846.00.Exceptional benefits (because you're exceptional) You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:
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