Program Director, The On Track Champion Program

Lubbock

41592BR

Red Raider Academic Success

Position Description

Performs administrative duties in the management and coordination of a large specialized project and program. Performs varied and complex administrative duties requiring independent judgment and the application of established policies and procedures. May provide supervision and direction to clerical, paraprofessional or professional staff members.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major/Essential Functions

• Oversees the day-to-day operations of the On Track Champion Program, including supervision, hiring, onboarding, and professional development of assigned staff.
• Leads the development, implementation, and continuous improvement of the On Track Champion Program, ensuring alignment with institutional priorities and student needs.
• Leads the development and implementation of the early intervention strategy, including processes to support assigned student populations through targeted interventions and outreach.
• Oversees the ongoing integration and use of Raider Success Hub (Salesforce) to support case management, early alerts, and tracking of student interventions.
• Builds and sustains partnerships across the university, including Academic Colleges, to promote the program and develop collaborative solutions to student barriers.
• Coordinates intentionally with departments that provide individualized student support to ensure alignment of efforts, avoid duplication, and create a unified student experience.
• Maintains awareness of emerging research and national best practices in student success, especially related to first-year experience, transition support, and academic recovery.
• Other duties as assigned.

Required Qualifications

Bachelor's degree in the area of specialization or closely related field. Four years of related administrative and technical experience. Additional job related education may be substituted for the required experience on a year-for-year basis.

Preferred Qualifications

• Master's degree in higher education, student affairs, counseling, or a related field.
• At least four (4) years of professional experience supporting student success, academic advising, or student development, including work with First-Year, Transfer, First-Generation, or academically at-risk students.
• At least two (2) years of experience supervising professional or graduate-level staff.
• Experience designing and facilitating training, professional development, or curriculum for student support initiatives.
• Demonstrated ability to use data to assess program impact, guide decision-making, and communicate outcomes.
• Experience building new initiatives or programs from the ground up - moving from concept to full implementation.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Monthly

Minimum Hire Rate

4186.00

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Day

Grant Funded?

No

Job Group

First line Managers

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.