JOB SUMMARY: The purpose of the Accounts Receivable Acquisition Supervisor position is to monitor, analyze and direct the Acquisition Accounts Receivables team, as assigned, for accurate and timely collections of customers' payments for contracts, inspections, and service work for all acquired companies until they are ready to transfer to the main portfolio. This includes both pre- and post-acquisition A/R. ESSENTIAL JOB DUTIES:
- Supervise Accounts Receivable Acquisition Specialists.
- Develop performance goals that support departmental success.
- Conduct performance reviews and provide coaching to direct reports including communicating career development opportunities.
- Provide training to direct reports on job responsibilities, processes, procedures, and current practices.
- Collaborate with A/R Process and Systems Manager and their team for continuous process improvement.
- Facilitate and/or attend assigned branch(es) Accounts Receivables meetings.
- Resolve internal and external customer issues.
- Process checks by phone transactions.
- Coordinate with the Credit department to review and resolve problem accounts in terms of appropriate administration of filing liens and managing bankruptcies.
- File paperwork and/or documents pertaining to requests received from Attorneys, as appropriate.
- Execute conciliation court filings.
- Conduct AR adjustments: verify and document all adjustments.
- Discounts and/or short payment per customer payment agreement written off to Divisions Discount Allowed account.
- Follow Credit Policy for appropriate escalations and approvals for write-offs.
- Correct cash posting errors.
- Complete month-end AR reconciliations and adjustments.
- Monitor Key Performance Indicators (KPI's) to ensure collectors achieve target goals and continue to develop.
- Other duties may be assigned.
QUALIFICATIONS: The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications. Education, Training, Certifications:
- High School diploma/ GED, required.
- Associate's and/or bachelor's degree in Business, Finance or similar; strongly preferred.
Experience, Knowledge, Skill Requirements:
- 5 years relevant work experience in the construction industry or accounts receivables, required.
- 2 years supervisory and/or management experience in Collection & Cash Application, required.
Communication Skills:
- Must have the ability to effectively read, write and communicate in English with employees and customers.
- Strong interpersonal, written, and oral communication skills.
Systems and Software Skills:
- Ability to operate a computer and use Microsoft Office, required.
- 5 years ERP/CRM systems; Timberline Sage 300 CRE, preferred.
Other Qualifications:
- Valid driver's license with acceptable driving record required.
- Must be able to comply with Summit's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS: Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties. Physical Requirements: While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders. Work Environment: Employee will consistently be required to work indoors in an office setting, work alone and with others. Office settings are mild to moderate temperatures. We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer. While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary. #LI-NF1
|