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Supply Chain Manager

Microsoft
United States, Washington, Redmond
Jul 09, 2025
OverviewMicrosoft's Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP's vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.The Cloud Sourcing, Spares, Security and Sustainability (CS4) organization within CSCP manages sourcing, strategy, and suppliers to provide cost, flexibility, and supply advantages that enable our org to become a world-class supply chain. Well-defined and executed sourcing and supply chain management ensures reliable, on-time performance and optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high energy, technical supply chain professional to help build sustainable advantages through the supply chain. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As a Spares and Warranty team we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesMain contact point for supply optimization, ensures compliance with SLAs, collaborates cross-functionally on performance scorecardsProactively mitigates risk throughout operations by holding teams accountable for all aspects of supply, including technical, schedule, and operational risksEstablish sourcing strategy through strong partnerships to drive long term continuity of supply for spares and warranty parts and servicesProvide thought leadership, driving strategic initiatives with internal stakeholders and suppliers to support cloud supply chain objectives and strategies.Create and deliver supplier relationship management strategy with each supplier in the space.Participate in RFQs and selection process through a cross functional analysis around supplier capabilitiesSupport of programs through the new product development phases to ensure continued optimization, parts availability, and launch readiness.Onboard supplier to Microsoft tools / system as requiredEnsure supplier compliance with Microsoft requirements (e.g., social responsibility, security)Defines and executes the spares and warranty sourcing strategy across suppliers
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