Associate Director, Access & Reimbursement - (Southeast)

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you.

Job Summary

The Associate Director, Access and Reimbursement (AD ARM) will lead the Eisai Access and Reimbursement Managers (ARMs), Eisai's field-based access and reimbursement team within Market Access, supporting our Neurology and Oncology business units. The position will possess a deep and broad understanding of reimbursement and access trends across our healthcare landscape, as well as cross-functional business knowledge to drive Eisai's mission to create optimal access for patients and drive our human health care mission.

This individual will provide appropriate support for patient access to prescribed Eisai products, which will include communication with healthcare professionals (HCPs) about insurance coverage, and coding and reimbursement for Eisai products and Eisai's patient support programs.

This position will work collaboratively with appropriate Eisai stakeholders regarding access and reimbursement issues, including Payer Markets, Market Access and Reimbursement Services, Sales, Marketing, Government Affairs, Legal, Compliance, Medical,and Training. Ultimately, this individual will be responsible for delivering superior expertise and operational excellence in the Neurology and Oncology disease areas related to field reimbursement services.

Working closely with and reporting to the Director, Access and Reimbursement, the AD ARM will be responsible for the leadership, direction, and management of a team of ARMs; the AD ARM will be functional lead for ARM activities across HCP offices, institutions, and Medicare Administrative Contractors (MACs). As such, the position plays a key role in developing and driving compliant execution of access and reimbursement programs.

In addition to these leadership responsibilities, the AD ARM is also responsible for maintaining appropriate relationships with accounts, as needed, to ensure appropriate access and reimbursement for Eisai's portfolio.

Due to the AD ARM's leadership and access expertise, this role is viewed by colleagues and customers as a central resource of knowledge and information about patient access and reimbursement to prescribed Eisai medications.

Key External Stakeholders: Health Care Professionals and stakeholders responsible for physician reimbursement and patient coverage and access issues. These stakeholders include, but are not limited to, the following: Practice Mangers, Financial Counselors, Pharmacy Managers/Directors, Business Administrators, State Societies, and DME/MAC personnel.

Essential Functions

• Consistently demonstrate uncompromised integrity while working cross-functionally and collaboratively with internal and external stakeholders. Possess a strong understanding of legal and regulatory parameters related to patient access and support program services. Comply with all Eisai promotional and administrative policies and applicable law.
• Lead the ARM team by observing ARM interactions with accounts, providing them with individual coaching, feedback, and inspiration consistent with Eisai's policies. Help ARMs continue to develop for success in current role and for future growth.
• Provide ongoing development, training, coaching, assessment, and motivation to retain talent to support appropriate access and reimbursement to drive Eisai's human health care mission.
• Manage all ARMs activity with assigned accounts and coordinate collaboration of Eisai access and reimbursement efforts to assess patient access needs.
• Develop and implement strategies and plans for the ARM team that are consistent with achieving Eisai's access and reimbursement goals.
• Maintain open communication with relevant and appropriate cross functional colleagues and departments to exchange information, understand, and develop solutions to patient access challenges for Eisai products.
• When necessary, travel overnight to assigned accounts and conduct field visits to conferences, trainings, and company meetings.

Essential Elements for Success:

• Patient-Focused
• Action Oriented
• Problem Solving
• Priority Setting
• Drive for Results
• Strategic Agility
• Organizational Awareness
• Strategic Planning and Execution Capabilities
• Dealing with Ambiguity
• Personnel Coaching and Development

Requirements

• BA/BS Degree required, MBA or advanced degree in a related field preferred
• 7-10 years of previous pharmaceutical or biotech experience required, including 5 years of previous account management or field-based access and reimbursement experience.
• Buy & bill experience with a medical benefit infused product is preferred
• Strong understanding of specialty access and reimbursement landscape, current trends and opportunities.
• Significant experience working with Patient Assistance Programs (PAPs) and other patient access and support programs.
• Thorough clinical understanding of neurology and oncology disease therapeutic area preferred, including in-patient and out-patient care management.
• Ability to develop and manage relationships and tailor communications to a variety of audiences.
• Understanding of the buying & distribution process at the physician level.
• Entrepreneurial nature and ability to think strategically and creatively to lead, influence, meet, and adapt to changing needs of both internal ARM team and external customers in support of patient access.
• Ability to effectively lead collaborations in a dynamic environment with a variety of stakeholders, internal and external to the organization.
• Ability to meet the travel requirements of the role of up to 70%.
• Must be able to organize, prioritize, and work effectively to meet deadlines within in a constantly changing environment
• Strong understanding of healthcare regulatory and enforcement environments along with demonstrated integrity on the job.
• Excellent written and verbal communication skills.
• Ability to safely operate a motor vehicle safely and successfully is required.

Eisai Salary Transparency Language:

Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills.

Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit https://us.eisai.com/careers-at-eisai/benefits.

Certain other benefits may be available for this position, please discuss any questions with your recruiter.

Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.

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