SUMMARY: The Deposit Operations Project Coordinator II uses prior banking operations knowledge to perform daily functions in a hybrid work environment. The Deposit Operations Project Coordinator II is responsible for working collaboratively with department managers to implement strategic goals, projects / programs that help meet financial revenue, and operating efficiency, as well as regulatory requirements. Performs business needs analysis, gathers and documents requirements. Acts as a liaison between IT and other internal departments on assigned projects/initiatives and works closely with management to keep stakeholders informed of progress. Coordinates project planning and execution of deliverables to successful completion. Additional responsibilities may include, but are not limited to: System Upgrades, Remediation's, Escheatment's, Administrative Functions, Monthly Metrics & Reports and RPA functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
- Responsible for performing assigned functions in a hybrid work environment.
- Administration of assigned projects and all project related functions.
- Ensures that deliverables are met; project status reports are accurate and disseminated to management and project team members.
- Identifies and reports deviations from standard operating procedures and provides sound recommendations to address potential risks.
- Assists with updating the Deposit Operations Disaster Recovery/Business Continuity Plan and works with management to develop, test and evaluate the plan.
- Works with the management team to ensure the timely completion, distribution and maintenance of various Bank Operations metrics reports, to include: Flash Reports, Dashboards, Trending Reports, Status Reports, Error Logs, etc.
- Attends scheduled meetings, provides input and communicates key information.
- Performs special studies and detailed analysis of Deposit Operations functional processes to identify streamlining opportunities create efficiencies and ensure optimal use of technology and system applications.
- Resolves complaints, makes recommendations and answers questions from internal customers/business partners regarding assigned projects and initiatives.
- Builds automation with Citizen Developer RPA to reduce/streamline manual processes.
- Project Leader for specialized projects (i.e., system upgrades, system modifications, data mapping, data validation, functional and end-to-end testing, mock and system conversions, etc.)
- Responsible for meeting all personal and departmental goals as well as Service Level agreements (SLA's).
- Maintains an understanding of Deposit Operations functions, policies, procedures and regulations.
- Performs additional responsibilities as assigned or required by management.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
EDUCATION
Bachelor's Degree or equivalent work experience required
EXPERIENCE
- 3 -5 Years related experience in a Commercial Banking, Deposit Operations or Information Technology working on projects, new releases, system upgrades and/or conversions required
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BankUnited
Jun 30, 2025