Radiology - MRI Patient Coordinator

PRINCIPLE DUTIES AND RESPONSIBILITIES:
* Assists in communication requests from outside providers by answering and transferring phone calls as needed.
* Makes screening phone calls for MR exams and procedures as required.
* Schedule same day add-on, ED and inpatient MR requests into the schedule worklist.
* Proficient use of the EMR for history, lab and allergy look-up and documentation.
* Assist in MR Room turn-over.
* Patient ambulatory, wheelchair, and stretcher transport as needed.
* Assist in safe patient transfer from stretcher and MR bed.
* Reviewing MR exam orders to ensure all required documentation is included.
* Confirm when required on all MR orders:
Order matches signs/symptoms
All required orders are in place
Prior authorization is in place
Labs are available or ordered
Contrast allergies are highlighted
MR safety screening form completed.
1. Conducts a verbal interview with each patient before their exam to confirm and document MR safety.
2. Completes safety screening documentation in EPIC according to established procedure.
3. Alerts MR technologist of any concerns during the safety screening including discussion of MR safety of any and all implanted metallic or electronic devices.
4. Obtains patient signatures and indicates that MRI prescreening in completed in EPIC.

* Ensures insurance prior authorizations have been acquired. Communicates with managed care staff and physician's offices as needed to secure authorizations.
* Consistently demonstrates effective communication, both written and verbal, with all departmental and hospital staff.
* Takes initiative to follow up on matters as required.
* Performs all other duties as assigned or required to ensure efficient operation of the department and quality patient care.