Clerical Assistant 3

Would you like to participate in supporting disaster survivors in the Commonwealth? If so, join our team as a Clerical Assistant 3 at the Pennsylvania Emergency Management Agency (PEMA). In this role, you will assist PEMA staff and representatives from various departments, response agencies, and volunteer organizations as they strive to save lives and reduce suffering. Your contributions will be essential in managing communications, maintaining documentation, and ensuring the efficient operation of the Commonwealth Watch and Warning Center (CWWC), the Commonwealth Response Coordination Center (CRCC), and the Internal Operations Office. If you have a keen eye for detail and enjoy working collaboratively, seize this opportunity to apply today and make a significant difference in our community.

In this vital position, you will deliver secretarial and clerical assistance to the Director of the Internal Operations Bureau, as well as provide timekeeping support for both internal and external operations offices. Your role will involve leading office activities, and executing complex clerical tasks while ensuring exceptional customer service. You will support meetings by taking and transcribing minutes, as well as distributing them accordingly. Effective communication will be facilitated through answering and screening calls, transferring inquiries to the appropriate personnel, and addressing others based on your expertise or that of bureau staff. Additionally, you will manage the Bureau Director's calendar, coordinating appointments, meetings, and virtual conferences, while also arranging travel for the director and staff. You will operate the Crisis Management System and draft responses to Right to Know requests, as well as coordinate Bureau updates for the Agency Website with the Webmaster. Your contributions will be vital in improving the understanding of Emergency Management and the functions of PEMA.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• FREE on-site parking
• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• In the event of an emergency/disaster situation or training exercise, this position may be required to travel, work up to 12-hour shifts, and work outside of the normal work hours, including weekends and overnights.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  1. your score may be lower than deserved.
  2. you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.