Managed Services Sales Acceleration Partner Account Manager

(US ONLY) The application window is expected to close on: 6/30/2025

The preferred location for this role is Chicago, IL

Meet the Team

Join the team redefining how Cisco works with Global Systems Integrators (GSIs), Managed Services Providers (MSPs), Value-Added Resellers (VARs), IT Service Providers (IT SPs), and Telcos to sell compelling managed services & as-a-service offerings to businesses across the Americas. This role will support the West and Central Regional Managed Services Providers, roughly 25 partners.

This role will join a team of Managed Service channel sales professionals driving and developing the go-to-market strategy for our partner's managed service offers built on Cisco, building outbound program creation for demand generation, and articulating the Managed Services RTM and partners' managed services value propositions to the Cisco field teams to drive overall managed services bookings.

Your Impact

In this role, you can craft, implement, and grow an emerging business within Cisco. You will work closely with Managed Services Creation resources to develop compelling offerings with our partners and create the Sales GTM strategy to drive sales success of the offers throughout the Americas.

The Managed Service sales acceleration team is focused on working with our channel partners to drive long-term sales strategy and successful sales execution of Cisco-based Managed Service offers. You will collaborate with cross-functional groups across sales, channels, distribution, operations, and marketing to drive the key strategies and areas of opportunity in Cisco's Managed Service Providers. You will work with a mix of partners that have Managed services offerings already launched and built on Cisco, that you will need to ensure have a differentiated value proposition so that you can build successful campaigns in market with the Cisco field teams. Other partners will want to build new Managed Services offerings built on Cisco and you'll partner with a Service Creation counterpart to build a go-to-market strategy with the partner before the offer is launched.

The ideal candidate will be responsible for engaging with various Managed Service Providers to support key sales and business activities in a dynamic environment. You will have a background in high-tech solution sales, driving business outcomes. The ideal candidate possesses the following key skills:

• Understanding of MSP business models, relationship building, and capturing partner focus.
• Experience working with channel partners to create programs for channel enablement.
• Ensure timely information (product , programs, and buying models) updates to partners for each relevant technology and architecture area within managed solutions.
• Able to work with various internal Cisco teams to develop launch content with the MSPs and build a go-to-market strategy.
• Able to work with various Cisco teams to create marketing campaigns, sales awareness, and enablement programs.
• Evangelize partner service offerings and voice-of-the-partner back into Cisco Sales & Channels organizations.
• Adept at delivering "one to many" sales enablement presentations (live and virtually)
• Able to participate in MSP industry events to articulate the Cisco Managed Service portfolio, benefits, and value propositions.

• Experience working with global channel partners in the Managed Services sector.
• Broad understanding of Cisco Meraki and Security solutions.

This position can be based in Central, Mountain, or Pacific Standard Time zones with up to 25% travel.

Minimum Qualifications:

• Bachelor's degree or equivalent experience plus 5+ years of total sales or channels experience at a technology company.
• 3+ years of experience working either in the Cisco channel or as a Cisco channel partner.
• 3+ years of holding a sales quota with demonstrated ability to drive program management for the managed service offering launch

Preferred Qualifications:

• A strong understanding of Managed Services, consumption, and financial modeling.
• Experience in building and delivering executive-level communications and presentations.
• Awareness of MSP Industry trends, addressable market, Cisco products, competitive dynamics, and ability to evaluate the applicability of this with partner catalog and network service offerings.
• Self-starter who thrives and can multitask in fast-paced and often ambiguous environments.

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