Position Title: Contract Coordinator
Work Location: Waukegan Road, North Chicago, IL 60064 (onsite Tuesday, Wednesday, and Thursday)
Assignment Duration: 12 months
Work Schedule: Monday to Friday, 8:30 to 5:00 pm
Position Summary:
- Economically and efficiently create and execute consulting and/or promotional speaker contracts under tight timelines while adhering to a strict standard of business ethics and integrity.
Background & Context:
- This position is responsible for contract creation, negotiation, and implementation to support initiatives delivering consulting and/or promotional speaker services to meet critical business needs and customer expectations.
- This position works closely with external consultants, speakers, institutions, and internally with business stakeholders, Legal, OEC, among other groups.
- This position is responsible for creating and maintaining necessary contracting documentation according to departmental and company policies and procedures.
- Role supports international contract coordination-up to 50 countries, primarily via email.
Key Responsibilities:
- Responsible for compliance with applicable policies and procedures. Demonstrates knowledge of external guidelines (e.g., FDA, PhRMA) to ensure compliance.
- Responsible for negotiating and contracting for consulting and/or promotional speaking services promptly.
- Identify, develop, and implement improved and standardized contracting practices to ensure the most efficient processes for the business. Educate key stakeholders on the same. Seek innovative solutions for the consulting and/or speaker process, develop action plans, and participate in cross-functional teams.
- Requires a broad range of understanding of academic and industry experiences as they relate to consultant and speaker contracting.
- Develop standard guidelines and updates associated with the consulting and/or speaker contracting process. In-depth knowledge of all compliance requirements and the implications of compliance incidents.
- Act as an interface for the assigned therapeutic area globally.
- Provide support to ensure continuous improvement in the consultant interface to ensure the best experience possible for our key opinion leaders and patients.
- Seek, develop, and establish business relationships with multiple groups across the organization, including all areas of Legal, Commercial operations, medical affairs, and R&D.
- Meet regularly with Stakeholders and support functions to ensure customer satisfaction and continuous improvement.
- Seek, develop, and maintain business relationships with areas across the organization. Expert in the use of procurement tools, including but not limited to: SAP, consulting, and/or speaker program contracting systems, and contract management.
- Proactive management of contracts, business stakeholders, and consultants, including anticipation, resolution, and communication.
- Effectively develops and negotiates agreements with key opinion leaders, patients, and advocacy executives.
- Develops and maintains necessary files and records to maximize performance and ability to multitask in a fast-paced environment without supervision.
- Understand and apply cultural awareness with US and OUS business entities.
Qualification & Experience:
- BA/BS preferred or Paralegal certification desired or equivalent work experience; someone holding a JD would be considered overqualified.
- Targeting 3-5 years of experience working with contracts drafting, reviewing, executing, and managing compliance workflows. The desire to provide a high level of customer service, ideally in pharma or a similar regulated environment.
- Must demonstrate strong professionalism, including grammar, tone, and professional email writing and meeting behaviour.
- Systems knowledge: Must have experience with Microsoft Office tools (Word, Excel, Outlook); Smartsheet is highly preferred. SAP or contract management platforms are highly preferred.
- Experience in consulting and speaker engagements would be preferred.
- Should be comfortable managing contracts across different geographies and regulatory environments.
- Must possess the appropriate level of skills necessary to effectively interface with all levels of employees and external HCPs, non-HCPs, and patients.
- Demonstrates ability to independently review and process standard contractual documentation, and seeks guidance for complex agreement types as necessary.
- Experiences to include Negotiation, Project Management, and Contracting Experience.
- Demonstrates good systems and business process aptitudes.
- Strong communication, presentation, and interpersonal skills and the desire to provide a high level of customer service.
- Computer applications (word processing, spreadsheets, and presentations).
- Ability to follow specific guidance and interpret regulations.
- Ability to independently perform Contract review and compliance reviews.
- Excellent organizational skills, attention to detail, and strong oral and written communication skills.
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