RC-PreB-DEV-HCT3

Medical Billing - Revenue Cycle - Trip Intake - Hospital Call Team Representative

Location: Remote or On-Site

Hourly Pay: $16

This position is bonus eligible

Training Schedule: 40 hrs/wk, Mo-Fr 8am-4pm Central

Work Schedule: 40/hrs/wk, Mo-Fr 8hr min shifts required, flex hours after training

JOB SUMMARY

The Medical Billing - Revenue Cycle- Trip Intake - Hospital Call Team Representative works with the Trip Intake Team to obtain patient demographics and insurance information.

ESSENTIAL FUNCTIONS/DUTIES

• Obtains patient demographic and insurance information through hospital contact.
• Communicates clearly and concisely, both verbally and in writing.
• Manages inbound and outbound call volume.
• Assigns an account to the next department, accurately.
• Ensures accounts are worked appropriately to allow distribution to the floor in a timely manner.
• Works individually and as a team member to achieve team and departmental goals.

QUALIFICATIONS

Required Experience:

• Minimum of one (1) year in a call center environment
• Minimum of one (1) year of admissions experience or equivalent education
• Customer focus and adaptability to various personalities
• Must be fluent in English
• Knowledge and experience of computers and related technology at an intermediate level
• Experience with downloading documents from websites and accessing documents downloaded
• Proficient in Microsoft Word, Excel, Office 365

Preferred Education:

• High school diploma
• GED
• Or significant, relevant work experience

Why Choose Air Evac Lifeteam? As a leader in helicopter air ambulance services, Air Evac Lifeteam is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com. Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at www.GlobalMedicalResponse.com/Careers.

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.