ServiceNow Platform Administrator, Lead

AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training.

Platform administrator - A technical resource who performs the day-to-day administration of the platform.
• Maintains the stability and usability of the platform across production and non-production environments
• Performs application maintenance to include performance monitoring and error identification and remediation
• Manages support for incidents
• Leads upgrade planning and execution
• Manages instance security: user/group access, administration, access control lists. etc.
• Provides configuration assistance to developers

• Top Secret/SCI clearance
• U.S. Citizenship Required for the purposes of obtaining/holding a U.S. security clearance
• Bachelor's degree and 8-10 years of related work experience
• Experience leading the administration of an enterprise ServiceNow platform inside a scaled Agile Framework
• Proven experience with an on-premises instance of ServiceNow
• Experience leading enterprise patching tasks for large scale environments and complex project