Senior Shared Services Administrator, Dean's Office - Georgetown University College of Arts & Sciences

Georgetown University
life insurance, tuition assistance
United States, D.C., Washington
Jun 10, 2025
Senior Shared Services Administrator, Dean's Office - Georgetown University College of Arts & Sciences Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. Requirements The Georgetown University College of Arts & Sciences experience is marked by intellectual vitality, a global outlook, and dedication to service. In the Jesuit tradition of cura personalis, the Georgetown University College of Arts & Sciences strives to provide its students with a multifaceted liberal arts education-an education of the whole person.Our exceptional students and world-class faculty are the heart and soul of the university. The Senior Shared Services Administrator is a member of the Shared Administrative Operations (SAO) team within the College of Arts & Sciences' Dean's Office and serves as the team lead, in the absence of the Director. The position assumes independent management of the day-to-day operations for a variety of programs and departments within the College. The position serves as a resource to these departments/programs on university human resources and faculty appointment policies and procedures; handles payroll, purchasing and accounts payable matters; oversees complex administrative processes and the day-to-day operations of these departments/programs; and provides full administrative support to the Chairs/Program Directors, faculty and students. Reporting to the Director of Administrative Operations, the Senior Shared Services Administrator duties will include: Serve as a Deputy to the Director by providing guidance and structure to others on the SAO team, in the absence of the Director, to ensure all programs and departments have the appropriate level of coverage. Serve as the main point of contact for faculty and staff and other university administrators and interacting with persons and organizations conducting business with the departments/programs. Serve as a key resource on University Human Resources and Faculty Appointment policies and procedures, and handling HR-related administration in these departments/programs, such as hiring, onboarding, and termination paperwork, and payroll support. Administer and reconcile purchasing, accounts payable, and other financial matters. Plan events and design all marketing materials for these events. Maintain, update, and develop the respective website. Coordinate space requests for teaching, events, program activities. Handle logistical arrangements for the faculty travel and guest scholars visiting the University. Work Interactions The Senior Shared Services Administrator interacts with all persons and organizations that conduct business with the departments and programs they support, including faculty, staff, students and guests. The position works most closely with the Department Chair/Program Director of each unit to oversee the daily operations and implementation of short and long-term plans. The position will also frequently interact with the Dean's Office, Provost's Office, Registrar, University Information Services, Office of Global Services, and other partner offices. The administrator maintains professional, cordial working relationships with all members of the department and all others who visit and conduct business with the department in support of the research, instructional and service missions of the units. Requirements and Qualifications Bachelor's degree with at least 3 years of professional work experience, with a preference of 5+ years in an academic setting Experience in managing administrative operations, leadership and budgetary oversight Proficiency in Microsoft Office Suite, with particular emphasis on Excel (e.g., pivot tables, VLOOKUPs, macros) and experience and/or familiarity with managing database queries Strong communication skills Ability to learn quickly, be flexible and act resourcefully Ability to work both independently and collaboratively Familiarity with website management, social media and related analytics preferred CourseLeaf, Cognos and Workday (Georgetown Management System) system experience preferred Knowledge of Georgetown University financial and human resources procedures preferred Work Mode Designation This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation. Cover letter and resume required for consideration. Pay Range: The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $44,022.00 - $73,406.80 Compensation is determined by a number of factors including, but not limited to, the candidate's individual qualifications, experience, education, skills, and certifications, as well as the University's business needs and external factors. Current Georgetown Employees: If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown. Submission Guidelines: Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions. Need Assistance: If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu. Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website. EEO Statement: GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law. Benefits: Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website. To apply, visit https://georgetown.wd1.myworkdayjobs.com/en-US/Georgetown_Admin_Careers/job/Main-Campus/Senior-Shared-Services-Administrator--Dean-s-Office---Georgetown-University-College-of-Arts---Sciences_JR22258 jeid-9f7d66c7f3e8f54c929a785cc43953ea