The Residency Program Coordinator provides direction, leadership and day-to-day management of educational and departmental activities to include administrative support to the Residency Program Director of the residency training program, Director of Graduate Medical Education, and educational coordination between attending physicians, residents, medical students, institutional and regulatory administrative offices. This position is responsible for the coordination and organization of Accredited Graduate Medical Residency Programs in specified specialty. The Residency Program Coordinator must demonstrate initiative, resourcefulness, and problem-solving skills in applying a detailed knowledge of the responsibilities, functions and underlying management structure of the department/division and of the larger institution in organizing independently and prioritizing work, establishing procedures and systems, and ensuring orderly and timely work flow. This position participates in the selection of residents, budget review and financial process of the training program. The Residency Program Coordinator acts for and makes decisions in the Residency Program Director's absence within prescribed limits of authority. This position is responsible for 100% completion by residents/fellows of the organization's mandatory training and initiatives.
- Reviews ACGME "General and Special Requirements for Residency Training" on an annual basis and as needed.
- Evaluates residency training program to assess compliance with the ACGME requirements, identifies deficiencies and notifies the Residency Program Director, makes recommendations and executes changes to meet standards as warranted.
- Maintains and manages the training program in the New Innovations Residency Management Suite, including, preparation of all resident/faculty evaluations, rotation schedules, duty hours, scheduling, conferences, portfolio, creates database reports, IRIS preparation.
- Acts independently in handling day-to-day operations of the program.
- Provides administrative support to Program leadership including prepares agendas, attend program related meetings, prepare educational conferences for program, produce minutes for meetings, prepares written correspondence and reports, etc.
- Assists Accreditation Manager and GME office in preparations for site visits, self-study, and other internal and external review processes.
- Maintains web-based ACGME accreditation surveys for Training Program, collecting and collating appropriate information from various sources to complete surveys.
- Compiles and submits reports to ACGME, American Board Specialty, AMA and other professional organizations as required.
- Maintains GME TRACK (resident database and tracking system utilized for the collection and management of GME data).
- Initiates and administers department house staff budget including projections and future needs for program.
- Coordination and administration of departmental annual In-Service Training Exam; Collates and prepares statistical data on trainees for evaluation sessions and semi-annual evaluations.
- Coordinates all residency recruitment efforts including maintains external recruiting Web pages, managing ERAS (electronic residency application system), assist in application selection process, and maintain data files for use in rank list for National Residency Matching Program (NRMP - the MATCH), corresponds with candidates and those who are accepted into the training program.
- Coordinates with GME office to develops new policies in response to new or revised regulations issued by governing agencies or program director.
- Maintains accurate files on all current and former house staff and process all credentialing documents on former house staff in an accurate and timely manner.
- Maintains discretion relative to confidential and sensitive residency program issues.
Overall Requirements:
EDUCATION:
- Bachelor's Degree or equivalent combination of formal education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
- TAGME certification (or another advanced degree or certification) preferred
EXPERIENCE:
- 2-7 years of relevant experience required. Prior experience with graduate medical education programs strongly preferred.
- Previous experience with New Innovations preferred
KNOWLEDGE, SKILLS & ABILITIES (KSA):
- Excellent organizational and multitasking skills
- Excellent written and verbal communication skills.
- Experience working both independently and in a team-oriented, collaborative environment is essential.
- Follows BMCHS and GME office best practices for managing GME training programs
- Strong critical thinking skills, is able to identify issues and offer solutions. Has demonstrated comfort and ability working independently
- Ability to adjust with shifting priorities, demands, and timelines through prioritizing and problem-solving capabilities.
- Ability to work effectively with all levels of faculty, administration, and staff in situations where one must be courteous but firm in seeking information or cooperation.
- Excellent attention to detail to maintain accurate and complete records of departmental activities and confidential personnel/training records.
- Advanced competency working with numbers, including payroll and budgetary accounting, and data analysis.
- Knowledge of and ability to operate various computer software applications, including but not limited to Outlook, Word, Excel, and Power Point.
Equal Opportunity Employer/Disabled/Veterans
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