Outpatient Office Coordinator

Rehab Without Walls Neuro Rehabilitation

Outpatient Office Coordinator at SWAN Outpatient Clinic in Phoenix, AZ!

*Full Time, Monday-Friday, On-site

Who we are looking for:

A super-star multitasker type; strong in administration skills
• Front office experience, referral management experience
• Insurance verification/authorization knowledge and experience
• Enthusiasm, committment, and excellent customer service

What you will receive:

• Comprehensive Benefits Package
• Medical, dental, vision
• PTO; holidays
• Supportive Work Culture

• Welcomes patients and visitors by greeting them, in person or on the telephone; answers or refers inquiries
• Receives referrals and understands type of insurance benefits available
• Verifies insurances and obtains authorization from insurance companies
• Schedules patient appointments
• Registers patients, checks patients in and out
• Collects copays at the time of each appointment and follows procedures for co-payment deposits
• Performs credit card transactions
• Maintains patient account balances
• Works with electronic medical records
• Files, faxes, and scans documents
• Manages and orders office supplies
• Completes billing and payroll data entry
• Schedules breaks and lunches with Aides to ensure front office is covered
• Maintains and develops referral source relationships
• Supports marketing and brand awareness, as needed
• Completes clinic opening and closing duties, as required
• Other duties as assigned

• Minimum of Associate's Degree with business emphasis. Significant directly related medical office experience maybe considered in place of degree
• Minimum of two years front and back medical office work experience
• Presents professional attitude, appearance, strong customer service skills and use of judgment
• Knows advanced computer software (Microsoft Office) and has data entry skills
• Excellent organizational, customer service, and oral/written communication skills

Phoenix Clinic Address: 1190 East Missouri; Phoenix, AZ 85014

• Customer service skills highly preferred
• Ability to navigate multiple programs; including:
  • Microsoft Office - Excel, Word, Outlook, etc.
  • Microsoft Teams
  • Various additional technological programs as needed
• Multi-tasking and organization skills highly preferred
• Knowledge of Medical Terminology preferred
• Insurance and medical coding knowlege a plus
• Prior experience in healthcare highly preferred