Springfield, Massachusetts
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Join the excitement at MGM Springfield as a Surveillance Operator, where you'll play a crucial role in fostering a collaborative environment that prioritizes outstanding service for guests and employees alike. Your responsibilities will include ensuring a fair, safe, and secure atmosphere by upholding company policies, procedures, and relevant laws, creating accountability across the board.
THE STARTING RATE: $22.00 per hour
THE DAY-TO-DAY:
- Operate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions.
- Proactively monitor all casino areas and personnel to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft.
- Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances.
- Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies.
THE IDEAL CANDIDATE:
- Has a high school diploma, GED or equivalent
- Has 1+ years of prior relevant experience or in gaming and/or surveillance experience
PERKS & BENEFITS:
- Healthcare, and 401K benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Free parking
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
FULL JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11869 Are you ready to JOIN THE SHOW? Apply today!
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