Inside Sales Representative

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at www.pavion.com

Pavion and our family of companies are seeking a talented and motivated Inside Sales Representative to join our fire business unit.

• Dedicated in-house sales position will strengthen our efforts to follow up with customers who have deficiencies identified during inspections
• Based in Boston, the representative will proactively engage both Boston and K&J customers with outstanding issues reported in FireNSpec
• By addressing these deficiencies promptly, the role will help convert them into repair opportunities, generating additional revenue while enhancing customer engagement and increasing our close rate on post-inspection services

• High school diploma or equivalent (required)
• Basic knowledge of fire alarm, sprinkler, and life safety systems
• Familiarity with inspection processes and reporting
• Excellent verbal and written communication skills
• Strong customer service and relationship-building abilities
• Ability to interpret deficiency reports and communicate solutions clearly to customers
• Detail-oriented with strong organizational and follow-up skills
• Self-motivated with the ability to work independently and meet deadlines
• Proficient in Microsoft Office Suite (Outlook, Word, Excel) and CRM tools

Preferred Qualifications:

• Prior sales or inside sales experience is a plus

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.