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Administrative Assistant (On-Site)

University of California - Los Angeles Health
United States, California, Los Angeles
May 07, 2025
Description UCLA Health is seeking a detail-oriented and organized Administrative Assistant II to support the FPG Support Services team as the Right Fax Administrator. In this high-volume administrative role, you will be responsible for receiving, reviewing, and accurately routing over 2,500 faxed documents daily to more than 50 internal departments across a complex and decentralized health system. Responsibilities include: Serve as the primary Right Fax Administrator by filtering, reviewing, and analyzing incoming correspondence. Identify and appropriately route documents from billing, medical groups, Medicare Advantage, and financial departments. Utilize CareConnect (EHR) modules including billing, Tapestry, and registration to research and validate document destinations. Apply knowledge of HIPAA regulations and patient confidentiality in every interaction. Communicate with internal leadership and external entities (e.g., hospitals, insurance companies, health plans) to resolve routing issues. Collaborate with department leadership to address process inefficiencies and improve operational workflow. Salary Range: $25.60-$36.33/hour Qualifications We're seeking a detail-oriented, self-directed individual with: Previous mailroom experience, required Working knowledge of Microsoft Office Knowledge of billing information and claim forms Experience working in the SMS Signature system Proficiency in MS Office Strong communication skills Ability to interface professionally with all levels of the organization Ability to work under pressure in a fast-paced environment Ability to handle concurrent tasks with minimal supervision Previous front office experience - Preferred Ability to lift up to 35 lbs