Customer Sesrvice Specialist

Join Our Team as a Customer Service Specialist in Dothan, AL!

Are you a master of multitasking with a knack for delivering exceptional customer service? We're hiring a Customer Service Specialist in Dothan, AL, for a temp-to-hire opportunity that lets you thrive in a fast-paced, detail-oriented environment. If you have a passion for connecting with people, managing orders, and ensuring smooth operations, this is your chance to shine!

Hours & Pay:

Schedule: Monday to Friday, 7:30 AM - 4:30 PM

Pay Rate: $16.00 - $17.00 per hour

Employment Type: Temp-to-Hire

What You'll Do:

As our new Customer Service Specialist, you'll play a vital role in ensuring seamless operations and top-notch service:

• Provide exceptional customer service, build strong relationships, and ensure satisfaction.
• Handle order entry with precision and efficiency.
• Manage purchasing and receiving activities, including processing purchase orders.
• Oversee inbound and outbound freight invoices to guarantee accurate billing and timely delivery.
• Process inventory invoices, ensuring documentation is complete and systems are updated.
• Prepare and submit monthly CCA (Cost Contribution Analysis) and Global Reports.
• Maintain accurate inventory records and assist with replenishment as needed.
• Collaborate across departments to resolve issues and support smooth operations.

What We're Looking For:

• A team player with a positive attitude and strong attention to detail.
• Experienced in customer service, purchasing, or inventory management (Purchasing and Receiving experience required).
• Skilled in computer operations with excellent data entry abilities.
• A great communicator with a customer-focused mindset.
• Ready to jump in, solve problems, and keep things moving seamlessly.
• Eagerness to gain experience in a variety of essential business operations.

Perks & Benefits:

Join a family-owned company that values its team and invests in its people. When hired on, you'll receive a pay increase and enjoy a range of benefits, including:

• Weekly pay for dependable income
• Medical, dental, and vision insurance to keep you healthy
• Life insurance, 401(k) with company match, and short-term disability
• Employee discounts, referral bonus potential, and a business casual dress code
• Career advancement opportunities in a supportive, growth-oriented environment

Ready to Join the Team? Apply Now!

If you're ready to bring your customer service expertise to a team that values your contribution, click Apply Now and take the next step in your career journey.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.