Banking Representative
 TEKsystems | |
$17.00 - $19.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Florida, Pensacola | |
 May 06, 2025 | |
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*TEKsystems is currently hiring Member Service Representatives to start with a Fortune 100 Financial Institution in Pensacola!*
*Job Description* * To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation * Provide information regarding the company's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service * Perform transactions or related functions for Savings, checking, consumer loans, credit cards, IRAs and/or other accounts * Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction * Handle a call volume of 80-100+ calls daily *Qualifications* * High School Diploma/GED required * 1-2 years of recent customer service experience working directly with customers * Ability to work in a fast-pace high-volume call center environment *Schedule:* * Multiple shifts available * Monday - Saturday (Sundays off & one weekday off), 12:30pm - 10:00pm, 1:30pm - 11:00pm, 3:00pm - 12:30am, 3:30pm - 1:00am * Hybrid schedule AFTER training *Training Schedule:* First 6-8 weeks onsite, Monday - Friday 7:30am - 4:00pm CST *Pay:* $17.50/hour *If you are interested and qualify, please apply with your updated resume!* *Pay and Benefits* The pay range for this position is $17.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Pensacola,FL. *Application Deadline* This position is anticipated to close on May 19, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |