Crew Assist Specialist

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable.

With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Crew Assist Specialist you'll enjoy these benefits and more:

• Comprehensive benefit package including dental and vision
• PPO and high deductible health plans
• Health savings accounts (HSA and FSA)
• Dependent Care
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

Compensation:

Pay or shift range: $23.00 - $28.00 USD per hour. This is the base compensation hiring range for this role.

Crew Assist Specialist Overview:

Sun Country Airlines is seeking a Crew Assist Specialist to be a resource to support the Flight Operations and Inflight Operations Teams. The Crew Assist Specialist will be responsible for assisting employees within the Flight Ops and Inflight organizations.

Essential roles and responsibilities of a Crew Assist Specialist:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain a high level of knowledge in Company and Department policies and procedures, as well as current collective bargaining agreements
• Administration of Leave Programs in accordance with Union Agreements and company leave policies
• Crewmember status updates and verification in electronic systems AIMS/UltiPro
• Distribution of required documentation to Union and Employees in accordance with Union Agreements
• Enter and Update phone numbers and addresses in electronic systems
• Track and keep updated crew member credentials such as medicals, passports, company ID, and all FAA required records
• Administration and quarterly audit of Master Crew List and Known Crewmember data
• Collaborate with various departments for crewmember requests
• Coordinating resignation notifications and collection of accountable equipment
• Development and maintenance of the Crew Assist Department Manual
• Start and track the Return-to-Work process for all pilots returning from a leave in Comply 365
• Update pilot and flight attendant vaccination records
• Add non-crew information into AIMS for jump seating
• Any other duties assigned by management

The required qualifications we are looking for in a Crew Assist Specialist include:

• High school diploma or equivalent
• Strong communication skills, both written and verbal
• Proficient in Microsoft Office
• Demonstrates strong organization and time management skills as well as the ability to multi-task

Preferred Skills

• Has working knowledge of Part 121 operations
• Experience with union collective bargaining agreement administration
• Experience with coordinating leave programs

Other Duties:

The above statements are intended to provide a summary of key responsibilities and the anticipated work environment of an accountant. They are not intended to be an all-inclusive listing of job duties. Position expectations may change as the needs, or the requirements of the organization evolve.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Sun Country Airlines respects and values every employee's contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.

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