Medical Transport Specialist / Driver Group Lead

Medical Transport Specialist / Driver Group Lead

Baltimore, MD - Monday-Friday 8:00AM-4:30PM

All employees are provided with a Quest Diagnostics vehicle during work shift.

As a Route Service Group Lead, you will assist the department supervisor by performing combination of activities: schedule coordination, provide input to supervisor on performance reviews, disciplinary actions. Perform all of the duties of and Route Service Rep. I, II, III and train new reps.

Pay Range: $24.50+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Ability to follow instructions.
• Ability to lead others
• Conduct training for new hires.
• Provide input to supervisor for performance reviews and disciplinary actions.
• Communicate all unresolved problems immediately to the appropriate Manager, Supervisor, for resolution.
• Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
• Adhere to departmental and company code of grooming and dress code policies, appearing neat and clean at all times.
• Reports on time to work, following attendance guidelines.
• Communicates appropriately with coworkers.
• Performs route audits

QUALIFICATIONS

Required Work Experience:

• 1-3 years in logistics or transportation experience
• Valid state specific driver license with a clean driving record

Preferred Work Experience:

N/A

Physical and Mental Requirements:

• Position requires travel
• Must be flexible and available based on staffing requirements; weekends, holidays, on call and overtime.
• May require extended periods of focus
• May require extended periods of sitting or standing
• Ability to manage stress
• Capable of handling multiple priorities in a high volume setting

Knowledge:

• Strong knowledge of Microsoft Excel and Word
• Knowledge of service area

Skills:

• Good customer service skills necessary
• Strong problem-solving skills
• Strong interpersonal skills
• Strong communication skills
• Strong leadership skills

EDUCATION
High School Diploma or Equivalent(Required)

LICENSECERTIFICATIONS

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies.Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

2025-85832

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.