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Fire Control Maintenance Dispatcher - Mandalay Bay

MGM Resorts International
$19.00 / hr
United States, Nevada, Las Vegas
Apr 25, 2025

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Fire Control Maintenance Dispatcher, you play a key role in delivering outstanding service to both internal and external guests. Using strong communication and customer service skills, you'll support guests, engineers, and various departments in achieving their goals. You'll be part of a professional, courteous, and collaborative team responsible for overseeing departmental operations related to the life safety system and facility management system.

THE STARTING RATE:$19.00/hour

THE DAY-TO-DAY:

  • Operate and manage computerized maintenance and life safety systems to prioritize tasks and dispatch the maintenance team.

  • Complete routine administrative duties consistently and accurately

  • Maintain awareness of cleanliness, safety, and accident prevention throughout the property.

  • Handle guest requests and complaints professionally, resolving issues promptly and following up for satisfaction.

  • Answer incoming calls, assist callers, or direct them to the appropriate department.

  • Foster a positive work environment by greeting coworkers, offering thanks, and promoting teamwork.

  • Stay informed about department goals and hotel information to assist guests effectively.

THE IDEAL CANDIDATE:

  • High School Diploma, GED, or equivalent.

  • 1+ years of prior relevant experience in the hospitality industry or similar environment required.

  • 5+ years of prior relevant experience preferred in at least one of the following: computerized maintenance management system, building automation system operation, fire alarm system operation, computerized dispatching with heavy radio, telephone volume.

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

  • Free meals in our employee dining room

  • Free parking on and off shift

  • Health & Income Protection benefits (for eligible employees)

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15403

Are you ready to JOIN THE SHOW? Apply today!

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