Insurance Customer Service Representative
 TEKsystems | |
$17.00 - $18.50 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Michigan, Troy | |
 Apr 24, 2025 | |
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*Position:* Insurance Customer Service
Representative *Location:* Hybrid role based in Troy, Michigan *Key Details:* * *Salary:* $17/hr (English), $18.50/hr (Bilingual in Spanish) * *Start Date:* May 21, 2025 * *Training:* Fully on-site for first 30 days (9:30 AM - 6:00 PM) * *Post-training Schedule:* Hybrid (10:30 AM - 7:00 PM) * *Strict Policy:* No time off allowed in the first 4 weeks * *Location:* 700 Tower Drive, Troy, Michigan, 48098, United States *Responsibilities:* * Handle *35-45 inbound calls daily*, addressing *insurance servicing questions* * Assist *borrowers, insurance agents, and financial institutions* * Answer questions related to *homeowners insurance, payments, and coverage* * Multi-task across various systems to *research and document calls* * Ensure *quick and accurate responses* while meeting service standards * Must demonstrate *strong problem-solving and professional communication skills* *Pay and Benefits* The pay range for this position is $17.00 - $18.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a hybrid position in Troy,MI. *Application Deadline* This position is anticipated to close on May 7, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |