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Customer Care Specialist

TEKsystems
$18.75 / hr
life insurance, sick time, 401(k), retirement plan
United States, Colorado, Westminster
Apr 23, 2025
Seeking experienced call center agents to help support a childcare support/benefits services company! Description * Handle inbound calls from company's employees in need of child care options; handle outbound calls to internal networks to help find solutions for child care * Support "Back Up Care" team where they can help employees with any emergency or last-minute needs for childcare * Maintain systems knowledge and educate employees on the various childcare options that fit their needs Skills & Qualifications * Minimum 1 year of any customer service experience handling calls; call center preferred * Proficient in basic Microsoft Outlook and basic computer skills; ability to learn new systems * Excellent written and verbal communication skills * High school diploma or equivalent required Pay: $18.75/HR (weekly pay) Start Date: May 12th Hours of Operation: M-F 8am-6pm; Sat-Sun 8am-5pm (Must be open for a 40 hour work week between these hours and days) Location: Westminster, CO 80020 Pay and Benefits The pay range for this position is $18.75 - $18.75/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Westminster,CO. Application Deadline This position is anticipated to close on May 6, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.