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Loss Mitigation Administrator 2

Hancock Whitney
United States, Florida, Pensacola
Apr 18, 2025

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JOB FUNCTION / SUMMARY:

This position is primarily responsible for providing complex administrative and analytical support to the Loss Mitigation Department in analyzing and servicing performing and non-performing loan portfolios while ensuring quality and service to customers.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Analyzes financial information, credit reports, collateral and loan information for consultation, reporting, and system maintenance.

  • Compiles and analyzes account data in preparation of tracking and trend reports for loan officers and senior management.

  • Responds to the officer's requests for various documents, ensuring the acquisition, transfer, and storage of applicable files.

  • Maintains account portfolio ensuring timely and necessary account maintenance and updates.

  • Assists loan officers in gathering related loan information and preparing various forms and submissions.

  • Reviews and audits loan documentation; schedules and attends loan closings.

  • Works closely with internal/external legal counsel and auditors, providing needed information and research.

  • Performs other duties and special projects as assigned.

  • Incumbent is required to comply with all applicable federal, state and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.

SUPERVISORY RESPONSIBILITIES:

n/a

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:

  • High School Diploma or GED; Bachelor's degree in a related field preferred

  • 5+ years' experience in lending administration

  • Thorough knowledge and understanding lending practices and policies, loan documentation requirements, and regulations

  • Thorough knowledge of deposit and loan systems, report generation, and information gathering

  • Excellent customer relation skills focused on delivery superior service quality

  • Excellent PC skills including spreadsheet and word processing application and proprietary applications

  • Excellent oral and written communication skills

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:

  • Ability to work under stress and meet deadlines

  • Ability to travel

  • Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

  • While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or feel such as using a computer mouse or writing. The employee is frequently required to reach with hands and arms and talk or hear in person or on the telephone with other employees, supervisors and in some cases the general public and board of directors. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

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