Sr. Sales Digital Experience Manager

About the Role

Lenovo is seeking a strategic and results-driven Sales Digital Experience Manager to join our Lenovo Experience Group (LXG). This role plays a critical part in optimizing the digital ecosystem that supports our global sales organization, with an expanded focus on sales forecasting and pipeline management processes. Your work will shape how our teams engage with platforms, navigate the seller journey, and drive predictable, scalable revenue outcomes.

As a global process owner for key platforms and workflows, you'll assess and influence how forecasting tools and predictive insights are embedded into the broader sales experience. You'll work cross-functionally with regional and business unit leaders (including International Sales Organization - ISO) to ensure digital solutions align with strategic priorities, empower data-driven decision-making, and deliver consistent value across all markets.

This role is ideal for someone who's passionate about sales enablement, digital transformation, and using analytics and AI-powered insights to improve seller outcomes and business predictability.

Key Responsibilities

• Enhance the seller experience: Continuously improve digital sales tools and platforms to increase adoption, satisfaction, and overall impact (OSAT).
• E2E process & product ownership: Drive enhancements across forecasting, pipeline visibility, and CRM-related solutions to support revenue acceleration and sales performance.
• Champion data-driven forecasting: Collaborate with stakeholders to optimize how forecasting and pipeline data is collected, visualized, and acted upon, enabling more accurate and timely sales decisions.
• Collaborate on AI and automation initiatives: Explore the use of AI and predictive tools (e.g., Aviso) to improve sales productivity, deal prioritization, and win rates.
• Analyze E2E impact: Assess the end-to-end impact of proposed changes, identifying dependencies and ensuring alignment with business goals and user needs.
• Cross-functional collaboration: Align with Sales Operations, Digital Transformation, IT, and Business Units (IDG, ISG, SSG) to implement strategic improvements.
• Drive insights and innovation: Use surveys, feedback, and usage analytics to identify pain points and surface opportunities for improvement.
• Lead change and communication: Clearly articulate digital improvements and forecasting enhancements to both executive stakeholders and regional teams.
• Support issue resolution: Troubleshoot platform and process issues, escalating when needed and driving sustainable, root-cause solutions.

What We're Looking For

Basic Qualifications:

• Bachelor's degree in Business, Operations, Marketing, or a related field (Master's degree a plus)
• 7+ years in B2B sales, sales enablement, revenue operations, or digital transformation roles

Preferred Qualifications:

• 10+ years in B2B sales, sales enablement, revenue operations, or digital transformation roles
• Proven experience improving sales forecasting, pipeline management, and CRM effectiveness
• Hands-on familiarity with CRM platforms (e.g., Salesforce, Microsoft Dynamics, HubSpot)
• Track record of managing cross-functional initiatives and enabling strategic sales decision-making
• Experience with predictive sales insight platforms like Aviso, Clari, or similar tools
• Deep understanding of B2B sales processes, forecasting, and the digital tools that support them
• Analytical mindset with experience in data-driven decision making and reporting
• Demonstrated ability to take initiative, identify opportunities, and drive improvements with minimal direction in a dynamic, fast-paced environment
• Effective communicator, able to present to executives, sellers, and technical stakeholders alike
• Comfortable driving improvements independently in a fast-paced, evolving environment
• Experience in project management, change enablement, and stakeholder engagement