Technical Support Engineer

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Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

This role will be located at either our Jacksonville Headquarters or our Brown Deer facility. We have a hybrid work environment.

What you will be doing?

• Troubleshoot and resolve technical issues related to Azure and SQL Server.

• Develop data solutions as a member of the infrastructure team.

• Understand business requirements and existing ecosystems.

• Organize, analyze, and transform data from different sources.

• Design and implement ETL processes.

• Work with cross-functional teams to develop solutions that meet business requirements.

• Collaborate with other teams to ensure that solutions are scalable and maintainable.

• Develop and maintain technical documentation.

What you will need:

• Degreed in Computer Science preferred

• Minimum of 4 years of experience

• Proficient working knowledge of Azure, SQL and ETL

• Programming language (any will be an asset)

• Working knowledge of DWH

• Experience with JSON, XML data structures

• Experience working with APIs

What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible and creative work environment

• Diverse and collaborative atmosphere

• Professional and personal development resources

• Opportunities to volunteer and support charities

• Competitive salary and benefits

Current and future sponsorship are not available for this position

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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