Supervisor, Retail Sales Audit

Safelite Auto Glass
paid time off, tuition reimbursement, 401(k)
United States, Ohio, Columbus
Apr 23, 2025
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview We are seeking a dynamic and solutions-oriented Sales Audit Supervisor to lead and support our Sales Audit team with daily functions, handling escalated or complex issues. They will be responsible for engaging, motivating and developing team members ensuring they have the training and resources to do their job well. This role is critical in stabilizing daily operations, resolving complex reconciliation issues, and creating better processes and procedures for standardization. This position is also a key contributor to the month-end close process and cross-functional collaboration. What you will do Oversees the daily operations of the Sales Audit Department, which is responsible for retail store reconciliations. who handles retail store reconciliations. Monitor KPIs, coach team members, and provide ongoing training to drive accountability, accuracy, and efficiency. Proactively allocate workload to meet departmental goals in a high-volume, detail-oriented environment. Actively participate in the month-end close process, including preparing and reviewing account reconciliations. Investigate discrepancies and ensure timely resolution of outstanding items. Serve as the primary liaison between Sales Audit and other corporate departments. Review and audit incoming requests, ensuring accuracy and alignment with internal controls. Handle escalated and complex reconciliation issues. Conduct root cause analysis and implement preventative measures to reduce recurring problems and improve audit integrity. Lead cross-training initiatives and mentor team members. Champion the development of standardized procedures and documentation to support long-term team success and system modernization. Performs other duties as assigned Complies with all policies and standards What you will need Bachelor's Degree or equivalent Required Previous people leadership experience Required Previous accounting experience or knowledge Preferred Knowledge of company revenue and tender systems, bank reconciliations, accounting, sales audit theory Strong written and verbal communication skills Oracle experience and experience with Microsoft Office, including Word, Excel, and Access Strong ability to solve problems and use critical thinking skills Strong analytical skills and a detail-oriented mindset Ability to train and lead teams through change and ambiguity Ability to prioritize and manage multiple tasks in a fast-paced environment Strong interpersonal skills and the ability to build relationships across departments What you will get Competitive weekly pay and bonus opportunities. Total job benefits valued at more than $10k. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 in tuition reimbursement per year. View all our health, wealth and life offerings at www.safelitebenefits.com. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. #LI-CR3 #LI-Onsite -- Internal Associates:* Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --