Collections Specialist

As an Accounts Receivable Collection Specialist at Element Materials Technology, you will be responsible for managing the collection of outstanding accounts, resolving customer billing issues in collaboration with our labs, applying unapplied cash, and working to reduce accounts receivable delinquency.

This is a hybrid role: 3 days in our Blue Ash location & 2 days remote

Generate weekly spreadsheets detailing lab accounts receivable aging.
• Evaluate open accounts to initiate collection efforts.
• Document concise and pertinent notes for accounts receivable aging.
• Conduct monthly review calls with labs regarding account statuses.
• Execute collection of calls/emails professionally while fostering customer relationships.
• Distribute client statements and invoices as required.
• Resolve client billing issues and investigate all overdue accounts.
• Log disputes into financial systems to ensure prompt resolutions.
• Identify and discuss account-related issues with management.
• Collaborate with labs and General Managers to utilize customer aging reports for reducing collections.
• Apply unapplied cash and conduct necessary research to reconcile accounts.

• Minimum of 1 year of experience in a multi-site/location collections role, or 1 year of experience combined with a college degree, preferably in accounting or a related field.
• Proficiency in reading and interpreting accounting-related documents.
• Effective communication skills for both internal (managers, peers, team members) and external (customers) interactions.
• Ability to calculate figures and amounts such as invoice totals, payment terms, and Days Sales Outstanding (DSO), and apply basic accounting concepts.
• Strong analytical skills and a solid understanding of financial principles.
• Proven problem-solving abilities and keen attention to detail.
• Proficiency with accounting software systems.
• Ability to remain composed under deadlines and manage multiple tasks efficiently.
• Excellent interpersonal skills and the ability to work effectively as part of a team.
• Advanced knowledge of Excel.

#LI-SL1

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner".

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

"If you need an accommodation filling out an application, or applying to a job, please email Recruitment@element.com"