Data Governance Business Analyst

Job Description

Role Summary:

The Data Governance Business Analyst is responsible for preparing requirements, specifications, business processes, and recommendations in compliance with VWGoA standards, policies and methodologies. Gather and synthesize functional and non-functional business requirements ensuring alignment to business strategy. Execute gap analyses between business requirements and best practices. Develop business cases, process and business test strategy, case, and execution. A strong focus on data protection is desired.

Role Responsibilities:

Main responsibility - 80% of time spent

• Manages compliance requirements for vendors as well as internal data.
• Leads gathering, refining, documenting, user acceptance testing, and coordination of Data Governance and Privacy (Legal/OGC) requirements
• Supports the data mapping of data elements to mandated categories per State laws
• Provide ad-hoc data analysis where needed.
• Subject matter expert of all data and can handle and speak to it in potential urgent situations
• Works closely with VWGoA AMS/Service/Product teams to integrate new data/new data usage into VWGoA's privacy solution.
• Manages all requirements in JIRA/Confluence, obtaining signoff from Management in Compliance, Privacy (and where applicable IT).
• Documenting decisions, processes
• Monitoring operational activities and identifying risks

Additional responsibilities - 20% of time

• Responsible for administration of Enterprise Consent Admin Portal.
• Leads all 40+ communication templates/touch points with consumers related to state privacy rights.
• Define and document, auditable standards and policies
• Identify opportunities to guide business partners through Data Governance processes
• Facilitate and participate in Data Governance working groups
• Review, Suppress, Redact, and approve consumer Data Subject Requests on behalf of the business
• Scheduling meetings

Qualifications

Years of Experience:

• 4-6 years of experience in delivering technology solutions in the areas Data and IT management

Education - Required:

• Bachelor's degree in related field

Education - Desired:

• Master degree in Data Management or Science
• Cloud experience and certifications highly desirable

Skills:

• Expert in working with multiple IT and business teams to gather requirements.
• Strong in
  
  
  
  • Visio,
  • JIRA,
  • Project Coordination experience
  
  
  
  
• Ongoing operations and process improvement experience preferred.
• Passion for automotive industry
• Strong ethical and moral foundation
• Experience/an understanding of a complex corporate landscape
• Highly skilled at Microsoft Office applications, specifically Excel and Power Point
• Shows past commitment to a role
• Open-minded and flexible personality
• Able to show initiative
• Comfortable interacting with all levels of management across organizations
• Demonstrates strong informal leadership skills
• Ability to analyze data and trends to identify potential issues
• Ability to prioritize tasks, work in and unstructured environment and multi-task
• Exceptional written communication skills
• Demonstrate strong conversational skills
• Must be self-motivated
• Must be able to multi task and meet deadlines
• Experience with internet search tools- must be able to utilize online resources to locate key information
• Strong attention to details
• Challenges status quo; willing to ask difficult questions

Specialized Skills - Required:

• 6+ years of Automotive, CRM or IT Experience, preferably working with large data sets and data quality concepts
• Strong analytical and conceptual thinking - using logic and reason, creative and strategic
• Communication skills - interpersonal, presentation and written
• Exceptional written communication skills
• Solid knowledge of Governance, Risk & Compliance, and Privacy topics
• Experience managing an ERM program
• Ability to communicate solutions to peers and high level executives in a consultative manner
• Demonstrated ability to deliver data technology solutions including hands on delivery when required

Specialized Skills - Desired:

• Familiar with social media/online environments
• Familiar with automotive technology
• Understanding of Dealer and Field hierarchy

Work Flexibility:

• Occasional travel based upon business needs; approximately 10% (international and domestic).
• Ability to work off-hours to provide managerial oversight to IT activities that may take place on nights and weekends

Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.