Custodial Services Lead

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

This position is based in the following office location:

The opportunity

Oversees an area of responsibility for the Custodial Service department; ensures a consistently high level of environmental hygiene and aesthetics to students, visitors, and staff.

Primary Responsibilities

• Supervises the necessary resources needed for the Custodial Services department under their control
• Working with management, supervising day-to-day activities of staff that directly report to them including direction of work, performance evaluations, timecard approvals, and recommendations to hiring/promoting within the Custodial Service team
• Prepares master work and time schedules, under the direction of the Manager, coordinating vacation and holiday time and reviewing daily adjustments in the work schedule for their team
• Performs space disinfection using electrostatic sprayers.
• Performs quality improvement initiatives under the direction of the manager.
• Conducts rounding activities to ensure environmental hygiene in all areas assigned.
• Prepares necessary reporting to manager and document results.
• Collaborate with the manager to develop improvement activities.
• Demonstrates working knowledge of the cleaning and disinfection principles and requirements, proper chemical, equipment usage, and labor requirements for maintenance of furniture, furnishings, interior finishes for all areas of responsibility.
• Provides oversight of inventories, usage data, and ordering of consumable supplies and equipment repairs.

Other Responsibilities.

• Adheres to all organizational safety, risk management, and infection control and prevention standards. Promotes a culture of student safety through observation and education.
• Coaches team members on the chain of infections and the core principles of the transmission of infectious pathogens.
• Responds to emergency calls and multiple priorities as needed to coordinate staffing changes and minimize disruption.
• Actively participates and contributes to efforts to improve student experience and cleanliness scores and key departmental performance metrics.

Education/Certifications/Licenses

• High School diploma or equivalent required.
• Certified Custodial Services Professional certification preferred.

Experience

• Required- 3 Years in housekeeping services and/or related support departments. Completion of Peak Leadership Program within one year of hire.
• Preferred-2 Year in supervisory level experience managing staff.

Special Skills/ Equipment

• Good written and verbal communication skills and the ability to communicate effectively with all levels of team members and management.
• Working knowledge of MS Office Suite.
• Experience with typical housekeeping equipment/machinery.
• Demonstrates strong working knowledge of the principles of environmental infection prevention and control.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you're exceptional)

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources