Sleep Center Assistant

Job Description:

Sleep Center Assistant

Full Time, First Shift

The Sleep Center team at Baptist Health Lexington is dedicated to providing high-quality support to patients undergoing sleep studies. As a Sleep Center Assistant, you will play a key role in ensuring smooth operations in our Sleep Center through clerical duties, patient registrations, authorizations, and scheduling. You will provide essential support to physicians, patients, and staff, ensuring patient care and organizational efficiency.

Key Responsibilities:

• Verify patient demographics, insurance information, and process registrations, ensuring accuracy to avoid duplicate records.
• Schedule appointments, sleep studies, and follow-up appointments, ensuring patients are informed of their appointment details and financial responsibilities.
• Answer phone calls, respond to requests, and provide assistance, ensuring a positive experience for patients, physicians, and staff.
• Ensure all required precertifications, authorizations, and referrals are obtained for patient appointments and testing.
• Maintain confidentiality and comply with HIPAA guidelines, ensuring patient data integrity while using required software applications like Onbase, Right Fax, Epic, and Microsoft Outlook.

Requirements:

• High School Diploma or GED.
• No prior experience required; clerical and computer experience preferred.
• Ability to perform duties in a professional and customer-focused manner.
• Strong organizational skills and attention to detail.
• Basic knowledge of healthcare administration and medical terminology is a plus.

Benefits:

• Tuition Reimbursement up to $6,000 annually.
• Company-paid Maternity and Paternity Leave.
• 5 days of Paid Time Off available upon hire.
• Bereavement Leave (including pets).
• PTO Sell Back Program and Compassionate Leave Sharing Program.