Senior Director, Site Reliability & Platform Engineering

It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies-and having fun along the way.

We are looking for a Senior Director, Site Reliability Engineering (SRE) and Platform Engineering to lead our SRE and DevOps teams globally, reporting to the Vice President of Engineering. In this role, you will foster a culture of product reliability across all of Engineering, drive and support the SRE team in conducting risk analyses, and work with Engineering leadership to ensure operational excellence of cloud-scale, high-availability systems. You will manage the SRE and DevOps teams, using your abilities to incorporate roadmap objectives from Product Management, Engineering, IT, and Product Security Engineering. This is an essential position in the Engineering organization with executive-level visibility, driving change with other senior leaders to achieve departmental and corporate goals.

You are the ideal candidate if you are a visionary who lives and breathes reliability at scale.

What you'll do:

• Lead and mentor a team of reliability and platform engineers, championing a culture of reliability, scalability, and continuous improvement across all Infoblox customer products, both on-prem and SaaS
• Establish a charter for best-in-class site reliability engineering, and drive Engineering teams toward achieving these best practices
• Institute a set of tools and processes that ensure monitoring, observability, capacity planning, disaster recovery, and incident management systems can support 99.999 availability for critical services
• Manage large-scale infrastructure and applications across multiple cloud providers using a mix of native cloud, open-source, and commercial off-the-shelf tools
• Work with stakeholders, including Engineering, IT, Product Management, and Customer Support, to define and ensure customer-driven SLIs/SLOs exist for both new and existing functionality
• Communicate progress by highlighting the accomplishments, risks, mitigation, and other pertinent key performance indicators that feed into Infoblox's overarching business strategy
• Facilitate continuous training programs for Engineering that reduce risk, including completion of annual reliability training for Engineering staff
• Drive product reliability, operational, and efficiency metrics with automation, allowing management to understand the maturity and risk levels in various product areas

What you'll bring:

• 15+ years of experience in SRE, platform engineering, or related roles with at least 5 years of this time in a director-level role
• 10+ years of experience with cloud infrastructure, such as AWS, GCP, and Azure, and DevOps practices
• Proven experience managing large-scale, high-availability systems with an emphasis on containers and Kubernetes environments
• Experience with CI/CD pipelines, monitoring tools, and incident management processes
• Experience automation and scripting like Python and Goand experience with monitoring and observability tools, such as Prometheus, Grafana, etc.
• Experience maintaining SOC2, FedRAMP, or ISO 27001 certifications
• Experience working within a global team structure
• Excellent leadership, communication, and interpersonal skills
• Solid business analysis or financial modeling skills to run the analysis for various projectsand good understanding of product and software development principles and industry frameworks
• Excellent problem-solving and analysis skills combined with impeccable business judgment

What success looks like:

After six months, you will...

• Establish a key role in driving the Infoblox SRE processes and standardization
• Show knowledge and understanding of Infoblox products and programs with growing ownership of the RCA process for outages
• Develop relationships with key leaders to ensure SRE practices get appropriate prioritization

After about a year, you will...

• Partner with the Product Management team in guiding business value through Engineering deliverables
• Establish and maintain an integrated process for delivering durable products as part of a world-class SRE team
• Build a service dashboard that exhibits maturity and stability of key services with the ability for both executives and engineers to access KPIs

We've got you covered:

In the spirit of pay transparency, we are excited to share our compensation philosophy. At Infoblox, we believe in paying for performance. You can expect our employment offers to take many factors into consideration, including but not limited to the location of the role, internal equity, applicable past experience, individual skill set, education, and professional certifications. Please keep in mind that the range mentioned is the base salary range for the role. The typical base salary range for this position is $211,800 -$329,670 plus corporate bonus.

Our holistic benefits package includes coverage of your health, wealth, and wellness-as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day-we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

Why Infoblox?

We've created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you're a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it's like to be a Bloxer. We think you'll be excited to join our team.