Lifelong Learning Program Specialist

University of North Texas - Denton
United States, Texas, Denton
1155 Union Circle (Show on map)
Feb 26, 2025
Title: Lifelong Learning Program Specialist Employee Classification: Program Project Specialist Campus: University of North Texas Division: UNT-Advancement SubDivision-Department: UNT-Lifelong Learning & Comm Engag Department: UNT-Lifelong Learning & Comm Engag-200100 Job Location: Denton Salary: $47,500 - $49,000 FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview: Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary The Division of University Advancement strives to transform lives and unlock potential through the power of philanthropy and engagement by awakening and stewarding pride and loyalty for the University of North Texas. Established in 1890, the University of North Texas is a place where students transform their lives through education and opportunity. With more than 46,000 students from across the state, nation, and world, UNT offers 240 academic programs - many nationally and internationally recognized. A Tier One research university and designated a Hispanic- and Minority-Serving Institution, UNT has a legacy of excellence in education, music, the arts, business and social sciences, with growing strengths in science and engineering. Last year, students earned nearly 13,000 degrees and joined UNT's network of 480,000 alumni, fueling progress and innovation. Position Overview This position is responsible for supporting the Osher Lifelong Learning Institute (OLLI) and the UNT Retiree Association through a deep understanding of program function and specialization. This position is responsible for multiple tasks within the programs such as, but not limited to, interactions with all levels of stakeholders, creates and distributes program reports, community outreach, writing program/project related documents and providing high-level customer experiences through phone, email, in-person or in the classroom settings. Minimum Qualifications Bachelor's Degree in related field and one year of related experience or any equivalent combination of education, training and experience. Knowledge, Skills and Abilities Excellent customer service skills. Ability to provide leadership for student employees and volunteers. Experience in networking across departments and programs. Ability to communicate and work with a diverse population. Strong organizational skills and ability to simultaneously execute multiple projects. Excellent verbal and written communication, and computer skills. Preferred Qualifications The ideal candidate will possess the following additional qualifications: Experience working with adults 50+ Experience working with AV Equipment Experience working with Campus CE Experience working with Qualtrics Experience working with Omni CMS Experience working with MailChimp Job Duties: Provides excellent customer service for all OLLI and UNTRA members as well a variety of stakeholders. Oversees all OLLI classes held at the UNT location. Supervises student employee who serves as classroom host. Acts as host when needed. Responsible for the management of administrative operations for Lifelong Learning and Community Engagement (OLLI at UNT and UNTRA). Coordinates efforts of member volunteers to support certain projects and tasks. Work Schedule: Monday - Friday, 8:00am - 5:00pm; Typical 40-hour work week with possible flex-time schedule Driving University Vehicle: Yes Security Sensitive: This is a Security Sensitive Position. Special Instructions: Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Benefits: For information regarding our Benefits, click here. EEO Statement: The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.