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Temporary Facilities Dispatch

North Carolina Agricultural & Technical State University
$15/hr
United States, North Carolina, Greensboro
Feb 12, 2025
Posting Details
Classification Information


Position/Classification Title Update
Classification Type SHRA
Position required to work during periods of adverse weather or other emergencies:
Minimum Experience/Education
Preferred Years Experience, Skills, Training, Education
Minimum:
High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred:

  • Proficiency with office equipment and work order software.
  • Experience with planning, estimating and scheduling

Required License or Certification
n/a
Position Overview


Primary Purpose of Position
The Facilities Customer Service Representative schedules the work activities of Skilled Trades Department (Carpenters, Electricians, Locksmiths, HVAC and Plumbers), Residence Life, Heating Plant, Housekeeping, Garage, Grounds; operates Facilities Operations two-way radio system that accommodates 48 handheld radios to maintain communication with all shop personnel; receives calls for emergency service via telephone and two-way radio with University and Facilities' personnel. This individual generates reports for scheduling purposes, prioritizes work orders, and determines if a situation warrants emergency dispatch of the appropriate craft.
Primary Function of Organizational Unit
Facilities Operations is responsible for providing services relative to buildings and grounds maintenance, utilities, transportation, trash removal, central receiving, recycling, and moving and hauling. In addition, the Facilities has expanding responsibilities that include providing support services for the instruction and research programs to achieve the University's mission, goals and objectives. Facilities maintains, improves and expands all campus buildings, campus image and educational opportunities for all people. More specifically, the functions involve energy conservation, building renovation/repair, occupational safety and health, event planning, motor pool and equipment maintenance/repair, motor fleet and housekeeping services to 55 academic buildings and grounds, 10 residence halls, 12 farm buildings and six auxiliary facilities.
Work Hours M-F 7am-4pm
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.
Key Responsibilities and Related Competencies
Position Information


Working Title Temporary Facilities Dispatch
Competency Level Contributing
Position Number
Recruitment Range $15/hr
FLSA Non-Exempt
Appointment Type Temporary - Full-time
FTE
If Time Limited, Appointment Length
Organizational Division VC for Business & Finance
Organizational Location VC for Business & Finance
Organizational Unit VC for Business & Finance
Posting Detail Information


Posting Number SHRA2844
Open Date 02/12/2025
Close Date 02/26/2025
Special Instructions to Applicant
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
Quick Link https://jobs.ncat.edu/postings/36136
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