Posting Details
Classification Information
Position/Classification Title |
Update |
Classification Type |
SHRA |
Position required to work during periods of adverse weather or other emergencies: |
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Minimum Experience/Education |
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Preferred Years Experience, Skills, Training, Education |
Minimum:
High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Preferred:
- Proficiency with office equipment and work order software.
- Experience with planning, estimating and scheduling
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Required License or Certification |
n/a |
Position Overview
Primary Purpose of Position |
The Facilities Customer Service Representative schedules the work activities of Skilled Trades Department (Carpenters, Electricians, Locksmiths,
HVAC and Plumbers), Residence Life, Heating Plant, Housekeeping, Garage, Grounds; operates Facilities Operations two-way radio system that accommodates 48 handheld radios to maintain communication with all shop personnel; receives calls for emergency service via telephone and two-way radio with University and Facilities' personnel. This individual generates reports for scheduling purposes, prioritizes work orders, and determines if a situation warrants emergency dispatch of the appropriate craft. |
Primary Function of Organizational Unit |
Facilities Operations is responsible for providing services relative to buildings and grounds maintenance, utilities, transportation, trash removal, central receiving, recycling, and moving and hauling. In addition, the Facilities has expanding responsibilities that include providing support services for the instruction and research programs to achieve the University's mission, goals and objectives. Facilities maintains, improves and expands all campus buildings, campus image and educational opportunities for all people. More specifically, the functions involve energy conservation, building renovation/repair, occupational safety and health, event planning, motor pool and equipment maintenance/repair, motor fleet and housekeeping services to 55 academic buildings and grounds, 10 residence halls, 12 farm buildings and six auxiliary facilities. |
Work Hours |
M-F 7am-4pm |
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. |
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Key Responsibilities and Related Competencies
Position Information
Working Title |
Temporary Facilities Dispatch |
Competency Level |
Contributing |
Position Number |
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Recruitment Range |
$15/hr |
FLSA |
Non-Exempt |
Appointment Type |
Temporary - Full-time |
FTE |
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If Time Limited, Appointment Length |
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Organizational Division |
VC for Business & Finance |
Organizational Location |
VC for Business & Finance |
Organizational Unit |
VC for Business & Finance |
Posting Detail Information
Posting Number |
SHRA2844 |
Open Date |
02/12/2025 |
Close Date |
02/26/2025 |
Special Instructions to Applicant |
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. |
Quick Link |
https://jobs.ncat.edu/postings/36136 |
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