Product Owner

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Key Responsibilities:
Platform Reporting & Metrics Ownership:

• Lead the development, maintenance, andimprovementt of all reporting and metrics for the payments platform.
• Define key performance indicators (critical metrics) to assess platform health, payment success rates, user trends, and other critical business insights.
• Collaborate with partners to identify and prioritize the most impactful metrics to guide decision-making.
• Ensure data accuracy, consistency, and timeliness across various reporting systems and dashboards.

Automation & Operational Efficiency:

• Lead initiatives to automate manual processes within the payments platform, driving efficiency and reducing operational overhead.
• Identify areas where automation can improve data reporting, system monitoring, and other repetitive tasks.
• Work closely with engineering and operations teams to craft and implement automated solutions across the platform.

Cross-functional Collaboration:

• Partner with engineering, data, and business teams to ensure that the right data is collected and reported optimally.
• Provide actionable insights based on data analysis to influence product, operational, and business decisions.
• Drive alignment between various teams, ensuring that reporting and automation efforts meet broader company goals.

Continuous Improvement & Innovation:

• Stay up to date on industry trends, new technologies, and standard methodologies in reporting, payments data, and automation.
• Continuously find opportunities to improve the user experience, platform stability, and data-driven decision-making capabilities.
• Foster the use of automation tools and frameworks to improve platform scalability and reduce manual intervention.

Documentation & Training:

• Ensure that reporting structures and automation workflows are well-documented.
• Provide training and support to internal teams on new reporting tools, automated systems, and metrics dashboards.

SOX Compliance Support:

• Assist with the design, implementation, and monitoring of internal controls within the payments platform to ensure compliance with SOX (Sarbanes-Oxley) requirements.
• Work closely with internal audit and compliance teams to ensure reporting processes and automated workflows are aligned with SOX regulations.
• Help ensure that proper documentation, auditing, and approval processes are in place for critical payments-related activities.
• Support SOX audits by providing accurate and timely information related to reporting systems and controls.

Qualifications:

Experience:

• Proven experience in product management or a similar role, ideally with a focus on data reporting, analytics, or automation.
• Experience with payments platforms, financial systems, or other related domains is helpful.
• Familiarity with data analytics tools (e.g., SQL, Tableau, Power BI, or similar).
• Experience driving automation efforts, whether through internal tools or third-party solutions.
• Experience with SOX compliance processes and internal controls, particularly within financial reporting systems.

Skills & Knowledge:

• Strong understanding of reporting, KPIs, and metrics analysis.
• Proven understanding of the software development lifecycle and working with engineering teams to drive automation.
• Strong problem-solving and analytical skills.
• Excellent interpersonal skills, with the ability to translate technical data into actionable insights for non-technical partners.
• Proficiency in project management tools (e.g., Jira, Trello, or similar).

Other Qualities:

• Ability to think strategically and creatively to tacklesophisticatedx problems.
• Diligent with a focus on data integrity and accuracy.
• Self-motivated, proactive, and able to work independently in a fast-paced environment.

Preferred Qualifications:

• Background in payments systems, financial technology, or SaaS platforms.
• Experience working with cloud platforms and automation tools (AWS, Azure, etc.).
• Knowledge of regulatory requirements and compliance in the payments space is a plus.
• Familiarity with SOX control frameworks, financial systems, and internal auditing processes.

Education:

Bachelor's Degree or equivalent experience in the related fields of Finance, Analytics or IT (Required)

Licenses and Certifications:

• Scrum Product Owner certification (CSPO) preferred

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.