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Supply Chain Associate Director - Business Continuity and Resilience

Vertex Pharmaceuticals Incorporated
United States, Massachusetts, Boston
50 Northern Avenue (Show on map)
Jan 29, 2025

Job Description

Position Summary:

As part of the Supply Chain Shared Services organization, and reporting to the Director of Commercial Supply Chain Risk Management, the Associate Director (AD), Commercial Supply Chain Business Continuity and Resilience Lead is responsible for developing, implementing, and managing the supply chain organization's business continuity and resilience program. This role ensures the organization can respond effectively and timely to disruptions (both internal or across our supply chains), safeguarding critical processes, assets, and services. The position works cross-functionally (modality-agnostic) across the Biopharmaceutical Sciences and Manufacturing Operations (BSMO) organization, such as CMSC Risk Management, Technical Operations, Supply Chain Planning, Logistics, Project and Program Management, External Manufacturing, among others, in identifying business continuity and supply chain disruption risks, develop and maintain internal Business Continuity Plans, Supply Chain Disruption Mitigation Plans, and ensure readiness through stress-testing plans, training, and continuous improvement. In addition, the AD will collaborate with other key stakeholders across Vertex to ensure alignment, visibility, and enabling an end-to-end, integrated approach to operational resilience at Vertex. This role may transition to a people management role in the future.

Key Duties and Responsibilities:

  • Business Continuity Program Development
    • Design and implement a comprehensive business continuity framework that aligns with organizational goals and regulatory requirements.
    • Develop and maintain Business Impact Analyses (BIA) to identify critical processes, dependencies, and recovery time objectives (RTO) with support from functions' points of contact.
    • Create, update, and document business continuity plans (BCP) for all functional areas, and supply chain disruption mitigation plans to address vulnerabilities identified across commercial programs and their respective supply chain nodes.
  • Risk Assessment and Mitigation
    • Identify potential threats, vulnerabilities, and operational risks that could disrupt business processes.
    • Collaborate with leadership and key stakeholders to develop and implement supply chain disruption mitigation strategies and plans to address vulnerabilities identified across Vertex's commercial supply chain.
    • Monitor emerging risks (e.g., cyber threats, supply chain disruptions, geopolitical risks) that impact continuity.
    • Represents Commercial Manufacturing and Supply Chain at Mid- to Senior-Leader level forums, communicating overall risk profile and mitigations.
  • Testing, Training, and Exercises
    • Plan and execute regular business continuity testing, including tabletop exercises, drills, and simulations.
    • Assess test results, identify gaps, and ensure corrective actions are implemented.
    • Develop training programs to educate employees on business continuity roles, responsibilities, and procedure.
  • Incident and Crisis Management
    • Lead and coordinate incident response efforts during disruptions to minimize downtime and business impact.
    • Serve as a point of contact for crisis management teams, ensuring communication and escalation protocols are followed.
    • Support post-incident reviews and lessons-learned sessions to improve resilience measures.
  • Stakeholder Engagement and Reporting
    • Collaborate with internal teams across Commercial Manufacturing and Supply Chain (CMSC) and business partners (e.g. DTE, Corporate Risk Management & Resilience, QA, etc.) to align business continuity strategies.
    • Establishes and monitors key performance metrics for the Business Continuity processes.
    • Provide regular reports and updates to senior management on program status, risks, and improvements.
  • Continuous Improvement
    • Monitor and evaluate the effectiveness of the business continuity program, ensuring it evolves with business changes.
    • Collaborate with key business partners on implementing improvements and opportunity areas.
    • Stay current on industry best practices, regulatory requirements, and standards (e.g., ISO 22301, NIST).
    • Implement tools and technologies to support business continuity planning and crisis management.
    • Represents CMSC on projects related to business continuity improvement initiatives.

Knowledge and Skills:

  • Strong knowledge of business continuity frameworks, standards (ISO 22301, DRII), and risk management principles.
  • Proficiency in business continuity planning tools and software (e.g. Riskonnect or similar).
  • Strong project management skills and the ability to prioritize tasks in a fast-paced environment.
  • Effective communication, leadership, and stakeholder management skills.
  • Strong analytical and problem-solving abilities to assess risk impacts and develop solutions.
  • Ability to work independently, think strategically, and drive organizational resilience.
  • Demonstrated ability to get results without authority, and execution of projects of diverse scope and complexity.
  • Exceptional presentation and communication skills
  • Previous experience conducting business continuity tabletop exercises.

Education and Experience:

  • Bachelor's degree in Supply Chain Management, Business, Risk Management, Emergency Management, Industrial Engineering, or a related field. Master's degree preferred (or equivalent experience).
  • Minimum of 8-10 years in supply chain management, business continuity, risk management, or disaster recovery, preferably in the pharmaceutical industry.
  • Experience developing and leading business continuity programs across large, complex organizations.
  • Domain certification(s) such as Certified Business Continuity Professional (CBCP), Certified Supply Chain Resilience Manager (CSCRM), or similar.

#LI-SV1 #LI-hybrid

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

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