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HCM Systems Analyst I, II, Sr or Lead

Tucson Electric Power Company
life insurance, tuition assistance, 401(k)
United States, Arizona, Tucson
Jan 29, 2025

About Us

UNS Energy Corporation, headquartered in Tucson, Arizona, is a subsidiary of Fortis Inc., the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP's case, since the 1890s. We're building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

Your Employer of Choice

Our culture is rooted in shared core values that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference. Be Part of Our Story.

We create opportunities for employees to thrive through:

  • Continual growth: In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.
  • Active Engagement: We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.
  • Total compensation: UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match and additional non-discretionary employer contribution, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

Hear from some of our employees, here and here.

Job Description - HCM Systems Analyst I, II, Sr or Lead

Check us out. We believe you will like it here!

Be Part of Our Story.

* Do you want to be part of a company culture founded on safety, teamwork, collaboration, and positive leadership?

* Do you want the opportunity to grow yourself in your current job and beyond?

* Do you want to live in the heart of the Sonoran Desert, with beautiful landscapes all around and a city immersed in culture and diversity?

If you answered "Yes" to any of these questions, read on. We want to know of your interest. If you apply, you are not just a number, you are a possible team member! Our culture is at the heart of our success and we are looking for talented individuals for the position of HCM Systems Analyst I, II, Senior or Lead to bring their skills and experience to the table while enriching our already strong culture.

What you will do

  • Provide system support, upgrade, optimization, and subject matter expertise for all HR technologies and databases.
  • Provide reporting and analytics services to ensure accurate and timely access to HR data by other members of the HR team, leadership and business stakeholders.
  • Play a critical role in reimaging the use of the HR information systems (HRIS) at UNS, assessment of technology options, and design and deployment of new HR technology.

What you bring

  • High school diploma or GED, Associates or Bachelors degree in Human Resources, Business Administration or related preferred.
  • 1+ years of experience in a Human Resources, Finance or Performance Analyst position. Utility experience preferred. Knowledge or exposure to a SaaS.
  • Proficiency in computer applications include Microsoft Office and HR systems such as Workday, PeopleSoft, Oracle, Taleo and ELM.
  • Demonstrated experience with application testing and system troubleshooting.

If this sounds like the opportunity for you, apply now!

Position Description

The Human Resources (HR) Systems Analyst provides system support, upgrade, optimization, and subject matter expertise for all HR technologies and databases. Provides reporting and analytics services to ensure accurate and timely access to HR data by other members of the HR team, leadership and business stakeholders across the UNS Energy enterprise (e.g., developing and supplying reports, tracking metrics, creating dashboards, providing advanced HR data analytics services, etc.) Responsible for the HR budgeting process. Plays a critical role in reimagining the use of the HR information system (HRIS) at UNS, assessment of technology options, and design and deployment of new HR technology.

Position-Related Responsibilities

Consultation:

* Initiates and maintains relationships with HR Business Partners (HRBP's), HR Centers of Expertise (COE's) and the HR Solutions Center (HRSC) to understand needs; consults, designs, and proposes systems and analytics solutions/process optimizations that allow HR to become consistently trusted, strategic partners to the business.

* Consults with business stakeholders in response to requests for systems or analytics support; clarifies business requirements, designs potential solutions, communicates ideas, and implements approved activities within the scope of responsibility for the HR Systems & Analytics (HRSA) team.

* Partners and facilitates communication with HR teams, Information Technology (IT), Finance, Corporate Compliance, Payroll, other business areas, and vendors; ensures all appropriate stakeholders are notified and engaged with HR technology-related changes, solutions, appropriate usage, and opportunities for optimization.

* Demonstrates trust and professionalism by using independent judgment to manage highly-confidential and sensitive information.

* Continually increases personal understanding of utility business functions and processes related to HR programs and services; uses knowledge to support consultations and solutioning.

HR Data Analytics & Reporting:

* Supplies customers with scheduled and ad hoc reporting and data pulls from HR systems in a timely fashion; uses subject matter expertise to recommend report structure, data fields, etc.

* With leadership oversight and approval, designs, institutes and holds customers accountable to HR data governance controls and standards for access and reporting purposes.

* Educates customers about how to use direct access reporting resources and canned reports to facilitate self-service, thereby empowering them to gain access to reporting needs quickly and creating efficiencies for the HRSA team.

* Using deep expertise in HR metrics, makes recommendations to leadership for workforce performance measurements and key performance indicators.

* Designs and delivers professional dashboards of workforce data to support leadership decision-making; includes standard dashboards for HR leaders as well as custom dashboards for business leaders (designed and delivered in partnership with HRBP's).

* Designs and sets up tracking systems for customers to manage based on business requirements involving approved workforce data.

* Performs data audit, review and clean-up activities to create and maintain data integrity in HR systems and databases; supports accuracy and efficacy of data and reports delivered to customers, as well as, trust in HR.

* Performs complex analysis in support of projects and special assignments, as needed; examples include cost analysis, labor negotiation cost modeling, etc.

HR Systems & Technologies:

* Acts as the point of contact (POC), HR subject matter expert (SME), and/or super user for all HR systems, software, databases, and other technologies (e.g., HRIS, ServiceNow, Oracle BI, Learning Management System (ELM), Contractor Management System (CMS), Taleo, Opac, Equifax, Awardco, etc.); may share ownership and responsibility with other groups for some systems.

* Troubleshoots, identifies and tracks root causes, suggests solutions, escalates as needed, and makes changes to address HR system issues; partners with IT as appropriate.

* Provides upgrade support for HR systems; identifies and writes test scripts, conducts testing, troubleshoots workflow issues, and validates data and system functionality.

* Optimizes processes in HR systems, including identifying opportunities to automate, where possible.

* Develops education and resources to ensure consistency in the use of HR systems and technologies.

* Partners with IT and other HR stakeholders for system development and configuration according to business needs.

* Partners with Information Technology to resolve tickets submitted by users of HR systems.

* Supports HR processes, including contractor conversion, eligibility and access to the Critical Infrastructure Protection (CIP) program, and administration of the Contractor Management System (CMS).

HR Budgeting & Budget Management:

  • Assists in the preparation of the HR team's annual capital, operating and maintenance budgets; partners with HR leaders to gather inputs and makes recommendations.
  • Participates in the annual budget call on behalf of HR; submits budget recommendations for the following year.
  • Monitors HR spend compared with approved budget; prepares a monthly variance report for leadership review, researches variances, and re-forecasts anticipated HR spend.
  • Partners with Budget Planning & Analysis and Accounting to obtain timely financial reporting and consultation.

Tracking, Reporting & Technology:

  • Understands and effectively utilizes HR information systems to obtain, store and analyze pertinent data and information within the parameters of job responsibilities; leverages current technology and tools to their fullest, and ensures accuracy and consistency of data inputs to preserve enterprise data integrity.
  • In addition to reporting responsibilities for customers, prepares leadership reports of requested HR performance or other data, organizing outputs in a user-friendly fashion and customizing the level of detail to meet audience requirements.
  • Leads or assists in the design and development of the HRIS and other HR technologies/software.
  • Participates in HR technology/system design, testing, upgrade, and/or enhancement.

Team Contribution & Collaboration:

* Partners with or requests assistance from the HR Solutions Center (HRSC) for transactional support services in alignment with their scope of responsibility.

* Responds to assigned escalated tickets from the HRSC according to service level agreement standards; prioritizes the employee experience and escalates as appropriate.

* Performs personal administrative tasks (e.g., travel arrangements, pro cards, expense reports), calendaring, vendor management, and assigned administrative responsibilities.

* Contributes to the design, development, documentation, and continuous improvement of HR Operations and HR processes and procedures; adheres to approved processes and quality standards.

* Leads or assists with HR Operations and enterprise HR initiatives, programs/processes, and special projects, as assigned.

* This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures.

____________________________________________________________________________

HR Systems Analyst I:

* Under direct supervision, performs minimally complex HR Systems & Analytics functions, as explained in the position-related responsibilities.

* Follows standard HR Operations department processes and related organizational policies to complete assigned tasks.

* Takes initiative to grow in functional knowledge; requests guidance or approval from more senior HR Systems Analysts or the Supervisor while gaining experience as a HR Systems Analyst.

HR Systems Analyst II:

In addition to HR Systems Analyst I duties:

* Performs moderately complex HR Systems & Analytics functions, as explained in the position-related responsibilities.

* Oversees a small project or phase(s) of a larger project.

* Takes initiative to add to their functional knowledge and demonstrates proficiency in subject matter; requests guidance or approval from more senior HR Systems Analysts or the Supervisor, as needed.

Senior HR Systems Analyst:

In addition to HR Systems Analyst II duties:

* Performs highly complex HR Systems & Analytics functions, as explained in the position-related responsibilities and with minimal supervision.

* Applying significant breadth and depth of functional knowledge, has primary responsibility for complex research, analysis and compliance.

* Oversees multiple projects, one larger project, or even a program which is on-going; can deliver projects to successful completion with minimal guidance.

* Understands business drivers and can deliver solutions which accurately and effectively meet business needs.

* Identifies and overcomes barriers to timely and successful completion of work assigned.

* Identifies process improvements and recommends practices which improve effectiveness.

* Takes ownership of data and can identify, draft and implement validation methodology to ensure that data is accurate on a universal basis.

* Coordinates and expedites problem resolution to ensure efficient and effective completion of assigned tasks.

* Consistently delivers work without errors.

* Readily communicates the status of specific projects, programs and on-going work.

Lead HR Systems Analyst:

In addition to Senior HR Systems Analyst duties:

* Top level individual contributor considered a subject matter expert.

* Contributes to the development of team and HR Operations strategy.

* Leads several complex projects at the same time, assists others on complex projects and independently delivers projects to successful completion.

* Applies extensive knowledge of concepts, practices, and procedures.

* Partners with HR Operations leadership to conduct special studies regarding system or program design to determine the cost-effectiveness of existing systems and programs, evaluate alternatives and assess the desirability of new and/or modifications of existing systems and programs.

* Participates in the development or revision of internal control procedures.

* Approaches problem-solving creatively and leads others to reach resolution.

* Understands project and program objectives, and can work backwards to identify and implement needed processes to achieve desired results.

* Organizes data to tell stories that leaders can use to make decisions.

* Responsible for review and sign-off of work performed by other analysts.

Knowledge, Skills & Abilities

(Equivalent combination of education and experience will be considered.)

Level I minimum qualifications

* High school diploma or GED

* 1-3 years of experience in a Human Resources, Finance, or Performance Analyst position. Utility experience preferred.

* Experience with design, process documentation and functional system support on a HCM system.

* Knowledge or exposure to a SaaS (Workday, ServiceNow, etc)

* Proficiency with use of personal computer applications including Excel, Word, PowerPoint, and HR Systems such as Workday, PeopleSoft, Oracle, Taleo and ELM.

* Demonstrated experience with application testing and system troubleshooting

* Demonstrated ability to work both independently and as part of a team.

* Ability to effectively communicate, both verbal and in writing along and conduct productive meetings.

* Project management capabilities, including the ability to prioritize and meet deadlines, with emphasis on accuracy and attention to details. Project management capabilities, including the ability to prioritize and meet deadlines, with emphasis on accuracy and attention to details.

Preferred qualifications

* Associate's degree in personnel management, human resources industrial/labor relations, business administration (or related field) or equivalent combination of education and experience.

Level II minimum qualifications

* 3-5 years of experience in a Human Resources, Finance, or Performance Analyst position. Utility experience preferred.

* Experience with design, support and administration on a HCM and SaaS with a focus ontwo or more HR Supported modules (HR, Payroll, Recruiting, Talent Management, Learning, Compensation, Benefits, etc).

* Proficiency with use of personal computer applications including Excel, Word, PowerPoint, and HR Systems such as Workday, PeopleSoft, Oracle, Taleo and ELM

* Demonstrate independent analytical and innovative skills to proactively solution situations.

* Demonstrated ability to work both independently and as part of a team.

* Effective communication skills, both verbal and written and proficiency in conducting productive meetings.

* Demonstrated Project management capabilities, including the ability to prioritize and meet deadlines, with emphasis on accuracy and attention to details.

Preferred qualifications

* Bachelor's degree in personnel management, human resources industrial/labor relations, business administration (or related field) or equivalent combination of education and experience.

Senior minimum qualifications

* Demonstrate superior analytical and innovation skills.

* Experience with design, plan execution, and administration on a SaaD with a focus on configuration, support, and administration cross-functionally throughout HR

* 5-7 years of experience in a Human Resources, Finance, or Performance Analyst position. Utility experience preferred.

* Demonstrated project management time management with demonstrated ability to multi-task priorities and deliver assignments on schedule.

* Ability to establish and maintain a high level of customer trust and confidence.

* Strong analytical and conceptual skills, the ability to create original concepts & theories for a variety of projects.

Preferred qualifications

* Advance degree recommended but not required.

* Understand principles of systems analysis and design to effectively analyze human capital management needs.

Lead minimum qualifications

* Ability to manage complex projects and designs and assist others with their project work.

* 8-10 years of experience in a Human Resources, Finance, or Performance Analyst position. Utility experience preferred.

* Experience leading, executing, supporting a SaaS (Workday, ServiceNow, etc) cross-functionally through HR and the organization.

* Demonstrated leadership skill and ability.

Pay Rate: Competitive salary based on a combination of skills and experience

All job offers are contingent on successful completion of a pre-employment drug screen and background check.

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