Library Info Specialist 3

Duties include:

• Recruits, hires, supervises, and trains student employees.
• Develops, updates and maintains comprehensive training materials for student employees to ensure compliance with library policies and desk procedures.
• Schedules and monitors student employee work hours, ensuring adequate coverage for library service desk.
• Assists library patrons at the front desk with inquiries ranging from general to complex, demonstrating advanced knowledge of library resources.
• Plans and evaluates library services, with a focus on implementing and training student employees.
• Supports library circulation services, including resolving complex issues, assisting with interlibrary loans (ILL), and managing overdue item billing.
• Assists patrons with library technology, including computing, printing, and emerging technology resources.
• Monitors building security and facilities, including reporting incidents and/or issues and opening and closing the library.
• Serves on library committees and working groups.
• Maintains organizational resources (statistics, training and documentation guides, etc.).
• Creates and maintains library research guides, FAQs, and other information resources.
• Plans, conducts, and promotes library events, tours, and workshops.
• Performs miscellaneous job-related duties as assigned.

See the Position Description for additional information.

Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications:

• Demonstrated experience supervising and training student employees in a library or similar environment.
• Proven ability to deliver exceptional customer service in a diverse library setting.
• Demonstrated strong communication skills, including the ability to effectively convey information, provide clear instructions, and build positive relationships with diverse individuals and groups.
• Experience with integrated library systems and databases.
• Knowledge of library principles, practices, and terminology.

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

* Resume

* Cover letter addressing why you are interested in this position, and how your skills/experience would make you successful in this role.

* Contact information for three Professional References.

Finalists for this position should be prepared to provide official educational transcripts if selected for hire. For further information, please contact David Lucero at (505) 272-0634, hslic-hr@salud.unm.edu.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.