Client Solutions Analyst I hourly

Job Details

Job Description

PRIMARY FUNCTION: To serve as primary IS liaison for standard client service requests, including, but not limited to, desktop solutions, servers, LANS and printing services. Provide leadership for Client Solutions Analyst Trainees. Communicate regularly with Network and Technology Services Management teams concerning recommendations for improving client services and support.

ESSENTIAL FUNCTIONS:

• Performs analysis and requirements gathering with clients
• Install/Implement solutions at client locations
• Perform other technical ctivities such as: hardware installation, network/database troubleshooting
• Assist with multiple teams and projects ensuring projects goals are achieved according to plan
• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson

OTHER FUNCTIONS AND COMPETENCIES:

• Other duties as assigned

EDUCATIONAL/TRAINING REQUIREMENTS:

High School Diploma required. BA or BS degree in Computer Science, software development, or related technology field preferred.

EXPERIENCE REQUIREMENTS:

Minimum three years experience in information technology within a healthcare and/or university setting.

ADDITIONAL INFORMATION:

Experience with full suite of applicable software including but not limited to all Microsoft and Apple products.

Work Shift

Worker Sub Type

Primary Location Address

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.