Registration and Records Specialist

Harford Community College ( HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we're committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website.

Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ ADAA employer.

Benefits include:

Eligible to earn paid Sick and Safe leave. Required participation in Maryland State Retirement Pension. Eligible to participate in two optional retirement plans (403b & 457b).

The Records and Registration Specialist provides customer service to students and administrative support to the office in database management, registration, enrollment verification, transcripts, and other related processes. Duties may vary according to the overall needs of the office. Responsibilities include, but are not limited to, responding to student needs and queries in person, via email, or over the phone, processing enrollment verifications and international letters, maintaining archived transcripts, and sorting and distributing mail; providing administrative support to the Registration and Records office; and performing other duties as assigned.

Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non-residents are expected to relocate to meet this requirement.

Associate degree

A minimum of three years of experience in higher education, K-12 education, or a related field, plus at least one year of front-line customer service experience.

Banner experience
Technical writing skills.

Work schedule is up to 20 hours; flexibility is available, but hours will include M-F. Final work schedule will be determined by the supervisor.