HC Pro 1-Clinical Lab Science

This position will be shared 50/50 with Laboratory Receiving and Serology.

Laboratory Receiving:

35% - Diagnostic Sample Handling
Diagnostic Sample Intake
Facilitate the daily receipt of a high volume of diagnostic samples, while adhering to strict time constraints and deadlines. Perform accurate handling, sorting and labeling of diagnostic samples based on submission analysis. Independently interpret submission forms, documents, data, and client history to determine an appropriate, case-specific course of action for the submission. Independently inspect and evaluate incoming diagnostic samples to determine their viability, quality, and appropriateness for further diagnostic work-up. Based on these evaluations, assign a priority level status to the case and initiate status level communications to downstream personnel. Demonstrate solid problem solving skills when handling submissions that arrive with incomplete or limited information.
Initiate advanced investigations on inadequate submissions by utilizing a working knowledge of client history, diagnostic trends, and testing expectations. Create a unique case number for each diagnostic submission based on the findings of the submission interpretations listed above and the testing requirements as assigned. Successfully navigate and utilize LIMS (Laboratory Information Systems) to create case numbers, track diagnostic samples, enter and edit client information and sample data, and extract test results and reports.

Diagnostic Sample Routing
Organize diagnostic submissions into groups based on their specific test requests and priority level status. Coordinate the distribution of diagnostic samples to downstream labs in a predetermined order based on the testing requirements and priority levels assigned to each case. Compile the corresponding documents and test requests for each group and distribute appropriately. Demonstrate excellent time management skills by adhering to strict time constraints, to comply with the testing schedules of downstream sections, and prioritize sample distribution accordingly. Inform downstream sections of incoming submissions of high priority, off-schedule testing requests, or changes to in-progress testing.

15% - Client Coordinator /Administrative Duties
Perform light duties as needed including specimen reception by walk-in clients, including grieving clients.
Communicate with clients in a professional manner via phone, e-mail or in person to get clarification on submission discrepancies and to trouble shoot client inquiries. Collect credit/debit card & check payments from clients. Scan documents into document management software Troubleshoot issues with case accessioning, sample tracking, etc.
Perform laboratory maintenance duties as assigned by section manager Fulfill supply orders from VDL clients.

Serology Lab:

35% - Receives, prepares, and organizes cases following the submission forms by paying attention to details. Performs sample processing as needed. Performs ELISA procedures as directed to detect antibodies against several bacterial/viral diseases by following Standard Operating Procedures (SOPs) under the general supervision of senior laboratory professionals.

5% - Reports results correctly in LIMS system. Maintains laboratory data generated by running these tests using paper and/or computer based records. Uses required skills in the effective use of computer hardware and associated software.

5% - Maintains proper inventory of the test kits for the tests assigned. Prepares reagents/solutions as needed. Operates necessary equipment to run the assigned tests. Communicates effectively and courteously while working as a team member, and thereby provides excellent service as defined by the customer.

5% - Trained in laboratory's basic quality assurance plan and procedures. Maintains quality related documentation of the assigned tests. Actively follows QA/QC related policies and procedures. Follows safety guidelines established by the University and the VDL. Keeps clean and orderly laboratory environment including disposal of bio hazardous and chemical wastes as per Department of Environmental Health and Safety and laboratory guidelines.
Performs other work as assigned by Section Head.

All required qualifications must be included in the application materials

Required Qualifications:
Bachelors degree in biology or a related field of science, or a combination of education and related scientific experience to total 4 years.
Must be able to lift up to 25 pounds on a regular basis and occasionally up to 50 pounds with a group.
Must be available to be on-call on occasional weekends and work University holidays as needed.

Pay Range: $20.67 - $22.00/hr; depending on education/qualifications/experience

Time Appointment: 75%-100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).