Airport Operations Agent Senior

The functions listed below are those that represent the majority of the time spent working in this class.

• Acts as lead worker, maintains awareness of and evaluates operational conditions, and responds to the needs of the airport users to ensure the expeditious transition of public movement.
• Inspects and monitors airport areas, equipment, and facilities for housekeeping, aesthetics, safety, security, and general conditions, taking appropriate action when necessary to rectify unsuitable conditions.
• Assists in the enforcement of Airport manuals, plans, policies, procedures, and contractual tenant leasehold requirements to ensure a safe and secure environment in compliance with established Federal, State, and local regulations including but not limited to FAR Part 139, Part 77, Part 150, NFPA 407, ICAO Annex 14, and TSA CFR Part 1542.
• Coordinates initial response to airport emergencies as an integral component of the "Incident Command" structure, and interacts with command-level personnel of responding police, fire, federal agencies, and tenants to ensure proper handling of county responsibilities.
• Collects, records, compiles, and disseminates information for statistical data on routine and emergency airport operational conditions, status of construction in progress, special projects, contract administration, security, and other pertinent airport activities for operational and audit purposes.
• Issues notices of violations and/or citations for non-compliance with airport rules and regulations, Chapter 2, 8 , and 22 of the Broward County Code of Ordinances.
• Ensures the proper control of persons and vehicles in restricted access areas of the airport.
• Coordinates and conducts related training for all airport employees requiring access to secure areas and movement areas of the airport complex.
• Provides information, direction, and assistance regarding the use of airport facilities to airport tenants and users.
• Performs related work as required.

Management may assign additional functions related to the type of work of the job as necessary.

Ensures that inspections and monitoring of airport areas for housekeeping, aesthetics, safety, security, and federal compliance are carried out and appropriate actions are taken.

Enforces security regulations on and around the airport; responding to alarms, investigating suspicious activity, and patrol of perimeter fence lines; coordinates initial response to airport emergencies and interacts with command level; responds to other emergencies such as aircraft alerts, fuel spills, and terminal evacuations.

Performs inspections/audits of security measure; challenges the security measures to ensure effectiveness; assesses vulnerabilities of existing security measures and writes formal reports on improvements; performs queries on a variety of security issues; provides formal reports representing these queries.

Creates airport specific safety plans and airport emergency preparedness manuals to prepare staff for airport emergency and safety regulations compliance.

Maintains working knowledge of and compliance with Federal Security Directives governing required and acceptable identification and employment eligibility documents with the purpose of issuing Fort Lauderdale/Hollywood International Airport (FLL) media.

Inspects and evaluates intricate international legal documents (U.S. and other national passports, visas, I-551 stamps, I-94 cards, U.S. Permanent Residency Cards, driver's licenses, etc.) in terms of accuracy, validity, and U.S. employment eligibility.

Resolves complex legal documentation irregularities or inconsistencies in compliance with Federal Security Directives governing airports, aviation, and the issuance of FLL media.

Spearheads enhancement and implementation of security technology, creation and modification of policies, procedures, and post orders.

Maintains current working knowledge of and compliance with Department of Homeland Security (DHS)/Transportation Security Administration (TSA) legal guidance on Criminal History Record Checks (CHRC) and Security Threat Assessments (STA).

Through public speaking and presentations, informs tenants and airline operators of new security measures or corrections in deficiencies; provides travelers with ways to protect themselves from criminal activities.

Acts as airport coordinator during airport emergencies such as crashes, incidents, aircraft or structure fires, evacuations of the terminals.

Interprets Advisory Circulars issued by the Federal Aviation Administration and specialized reports for operational and audit purposes.

Operates and maintains Broward County-owned vehicles in an airport environment including responding to emergency situations and Airport Operations Area.

Participates in meetings with internal and external airport personnel to facilitate airfield work orders, weekly progress meetings, and construction progress meetings.

Performs related work as assigned.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.

Involves routine and frequent exposure to traffic; moving machinery.

Competencies

• Manages Complexity

• Decision Quality

• Balances Stakeholders

• Action Oriented

• Communicates Effectively

• Situational Adaptability

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.