Network Administrator

Position Description:

Position Summary

The National Radio Astronomy Observatory (NRAO) and the Green Bank Observatory (GBO) are diverse and prestigious research facilities that play a vital role in the study of the universe. The Observatories are exciting and dynamic organizations that are pushing the boundaries of our understanding of the universe. Whether you are a scientist, student, or simply someone who is fascinated by the cosmos, the NRAO and GBO offer a wealth of opportunities to learn, explore, and discover.

The NRAO and GBO are seeking a qualified Network Administrator to provide networking infrastructure support for Telescope and Observatory operations. The Network Administrator will report to the Network Operations Manager. The successful candidate will help administer, troubleshoot, and upgrade the GBO and NRAO LANs, as well as communicate and troubleshoot the internet connection to Internet-2 through local ISPs and the University of West Virginia. The position is based in Green Bank, West Virginia and the successful candidate must be eligible for employment in the United States.

The position will be based in Green Bank, WV. After a training and orientation period, a partial telework arrangement may be considered in accordance with the NRAO telework policies. The GBO Jansky Lab is located in Green Bank, WV: a small and rural town well known for its outdoor recreation opportunities. Local favorite activities include (but are not limited to) mountain biking, hiking, skiing, snowboarding, and other recreational activities, indoor and outdoor. Green Bank is located within the Monongahela National Forest, which is comprised of 2,656 square miles of federally protected land within the Appalachian Mountains. Green Bank is also well known for the National Radio Quiet Zone, which provides radio frequency protection for the extremely sensitive Robert C. Byrd Green Bank Telescope (GBT) and other telescopes on the GBO site.

What You Will be Doing

To manage the network at the GBO and NRAO, the Network Administrator duties will include (but are not limited to):

• Developing and maintaining relationships with internet service providers in order to troubleshoot outages, as well as open and escalate outage tickets;
• Implementing processes to maximize network performance by monitoring, troubleshooting network problems, and managing the timely resolution of outages;
• Monitoring, measuring and improving performance and resiliency of the GBO intranet, including high-speed data links within the data center;
• Procuring and configuring network hardware for infrastructure upgrades;
• Writing technical support documentation for network systems and applications;
• Installing and connecting network and server hardware within the GBO data centers;
• Planning and coordinating network maintenance activities around telescope observing schedules;
• Provide remote support for other NRAO sites, including Charlottesville, Virginia and Socorro, New Mexico;
• Participating in cross-training the network support personnel at all of the NRAO sites to foster collaboration, enhance skill sets and promote knowledge sharing.

Work Environment

While performing the duties of this job, the employee frequently sits at a desk, uses a personal computer, telephone, and other standard office equipment; the ability to climb stairs is required. The employee is required to bend, reach, and must have finger dexterity. The employee is required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. May occasionally work at high altitudes. Must be able to communicate effectively both verbally and in writing.

Who Are You:

• You have an Associate's degree in computer science, engineering, or related field, or an equivalent amount of education and experience.
• You have at least two or more years of relevant experience with networks and systems comparable to those of the Observatory or an equivalent amount of education and experience.
• You have good working knowledge of Cisco IOS, Arista EOS, and Nvidia Mellanox MLNX-OS.
• You have comprehensive knowledge of networking concepts and computing infrastructures.

Competency Summary

• Strong organizational skills and the ability to prioritize network administrative tasks
• Ability to investigate, document, and address the current needs and technical demands of Observatory science and business operations
• Service-focused approach to understanding and serving the needs of the end user
• Excellent written and verbal communication skills, particularly the ability to communicate with staff who aren't technically trained
• Strong teamwork skills and the ability to feel comfortable working with geographically distributed and international teams

Application Instructions:

Select the "Apply" button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position.

Total Rewards:

The AUI offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth.

Compensation

The AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance.

Factors which may affect starting pay may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions.

Benefits

NRAO's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. NRAO provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. NRAO's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions.

Equal Opportunity Employer Statement:

AUI is an equal opportunity employer. Women, Minorities, Vietnam-Era Veterans, Disabled Veterans, Veterans and Individuals with Disabilities are encouraged to apply. To view our complete statement, please visit http://jobs.jobvite.com/nrao/jobs. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email to resumes@nrao.edu. PM20

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