Business Systems Analysis Supervisor

We are looking to add a Business Systems Analysis Supervisor to our team of professionals.

What you'll do:

In the Product Owner Role (80%):

Act as an integral member of a persistent Agile development team, contributing to all aspects of product development.
• Collaborate with team members, CMS, CMS contractors, and cross-functional stakeholders to address legislative and business driven issues/changes to the Medicare program.
• Work with Business Analysts/Developers to provide technical estimates as requested by CMS.
• Support the Product Manager/RTE in determining technical staffing assignments and resource needs.
• Assist in analyzing and designing complex Change Requests (CRs) and breaking down stories and modules for workload distribution among Business Analysts/Developers.
• Participate in product reviews as necessary.
• Mentor and guide Business Analyst and Developer team members, fostering technical and professional growth.
• Serve as the primary point of contact for technical questions, working with the on-call and/or CR teams to resolve issues.
• Initiates suggestions to improve system reliability and performance.
• Develop and deliver system area training materials as needed.

In the Supervisor Role (20%):

• Lead and manage a small team of Product Owners and Business Analysts, providing guidance, direction, and performance monitoring.
• Contribute to the strategic direction and growth of team members.
• Conduct regular one-on-one meetings to provide coaching, support career development, and address team member concerns.
• Participate in hiring processes, including job postings, interviews, and candidate selection.
• Onboard new team members, ensuring they integrate smoothly into the team and projects.
• Manage access and time-off requests for team members and ensure compliance with company policies.
• Monitor team member completion of required training.
• Monitor and approve team members' Deltek time entry.
• Participate in periodic performance reviews, including annual reviews, and assist in compensation planning.

Basic Qualifications:

• At least 6 years of experience with both Product Owner and or Supervisory/Management.
• US citizenship is required.
• Must have the ability to obtain a Public Trust clearance.
• Ability to work remote.

Product Owner Role Specific Skills:

• Strong verbal and written communication skills at a level appropriate for customer interaction and visibility.
• Extensive experience with the MCS claims processing system across one or more system areas.
• Proven ability to work collaboratively within a team environment.
• Experience as a Product Owner, writing user stories and participating in PI Planning activities.
• Experience working and collaborating with CMS, Medicare Administrative Contractors (MAC's), other CMS System Contractors (CWF, FISS, VMS, IDR, Data Center, MPSM).
• Exceptional multi-tasking and organizational skills, with the ability to prioritize effectively.
• Proficiency with Agile and Scrum methodologies in software development using Jira and Confluence.
• Proficiency in MS Office (Word, Excel, Outlook).
• Project Management experience desirable.

Supervisor Role Specific Skills:

• Strong leadership capabilities, including the ability to influence and navigate ambiguity.
• Excellent interpersonal skills, with a focus on positive team dynamics and collaboration.
• Knowledge of general administrative functions related to managing staff.
• Ability to participate in Peraton hiring activities including job posting, interviewing, and selecting candidates in line with corporate procedures.
• Ability to support new staff members' onboarding and mentor them for long-term success.
• Ability to execute performance management activities: monitoring performance, providing feedback and coaching to staff, participate in feedback sessions at project close-down or as needed.
• Ability to identify and correct substandard performance, including assisting with Performance Improvement Plans as approved by Peraton HR and termination of staff for non-performance.
• Ability to maintain strict adherence to time recording and reporting policies, ensuring timely and accurate time entries for team members.
• Willingness to learn and effectively use various systems such as Workday, Deltek, Beeline, HRDatabase, iCIMS and CMS designated tools.

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.