Claims Specialist/Claims Representative (Houston, TX)

Be part of a team that values safety, diversity, and excellence

We are one of the largest U.S. railroads transporting the nation's freight across 28 western states and 3 Canadian provinces. As a member of our team, you will play a role in supporting the movement of essential products and materials that help feed, clothe, supply, and power communities throughout America and the world.

We are committed to a culture where all employees are included, belong, and have equal opportunity to achieve their full potential.Come make a difference with us!

Learn more aboutBNSFandourBenefits

Job Location:Houston
Other Potential Locations:Houston, TX
Anticipated Start Date:02/16/2025
Number of Positions:1
Salary Range:$65,500-$98,500

Apply early as this job may be removed or filled prior to the closing date, which is approximately seven (7) days after the posting date.

The BNSF Railway Law and Claims Department provides expert in-house counsel and collaborates with outside counsel to ensure the railroad operates safely and meets all legal and contractual obligations. Our licensed attorneys and legal professionals are dedicated to upholding the highest legal compliance standards. The specialized Claims team promotes safety, investigates incidents, and resolves them ethically.

This is a full-timeposition located in Houston, TX.

Travel is frequent, yet unpredictable averaging ~30%.

This position is responsible forinvestigating and settling all claims and lawsuits involving the company, arising out of personal injuries or property damage, excluding bill of lading claims.This is a training and educational position designed for later advancement or claim representative position depending on experience.

Key responsibilities may include:

• Implementing processes and procedures under direction of leadership
• Cooperating and coordinating with claims personnel on adjacent territories.

• Performingthorough and ethical investigations to resolveexposures in a fair, honest and responsible manner.

• Assistingattorneys and paralegals in preparation and trial of lawsuits.

• Evaluating settlements of claims and lawsuits within proper authority.

• Workingclosely with all BNSF departments to perform incident investigations/analyses and promote the Claims department's vision statement.
• Engaging with a variety of external contacts: local counsel, state, county, and city officials, law enforcement personnel, physicians, medical specialists, and expert consulting witnesses in specialized fields.

• Observingand reviewingpotential liabilities on company property with respective non-claims field personnel.
• Conducting investigations in various weather conditions.
• Working irregular hoursand available 24/7 for on-call duties, with frequent evening,night, and weekend shifts (including holidays).

Daily workis conducted in a mixed indoor office and outdoor safety-sensitive environment, where working conditions can include diverse and extreme weather conditions (hot, cold, rain, snow, and sleet), walking and performing work on uneven surfaces, and working around loud noises, fumes, and heavy/moving machinery. Personal protective equipment, a hard hat, safety glasses, and gloves are required and provided by BNSF.

Relocation assistance may be available based on business need.

The duties and responsibilities in this posting are representative categories to be used in deciding whether to apply for this position.This is notan exhaustive list of the position's duties.

At BNSF Railway, we encourage individuals from all backgrounds to apply, showcasing their skills, experiences and development. We provide resources and tools to help you reach your full potential, fostering a supportive and inclusive environment.

Basic Qualifications:

• Able to work in the US without company sponsorship now AND in the future.
• Bachelor's degree
• Minimum 1 year experience at BNSF or in a related field (railroad claims, railroad, insurance, legal, investigative) or a combination thereof

Preferred Qualifications

• General knowledge of railroad operations and principles and/or insurance claims or related medical/legal field

At BNSF, you will have access to a comprehensive and competitive benefits package including:

• An industry-leading 401(k) and renowned Railroad Retirement program.
• A range of robust health care options for you and your dependents (including domestic partners), including medical, dental, vision, telemedicine, mental health, cancer support, and high-quality care network options.
• Health care spending accounts (HSA) with employer contributions, as well as life and disability insurance, provided at no cost.
• Family benefits includingparental, pediatric and family building support, adoption and surrogacy reimbursement, and dependent care spending account (with employer match).
• Access to discounts on travel, gym memberships, counseling services and wellness support.
• Annual bonus (Incentive Compensation Program)
• Generous leave / time off policies.
• For more information, visitBenefits.

All positions require pre-employment background verification, medical review and pre-employment drug screen. You can find more information by reviewing theHiring Process. Federal authority requires BNSF employees, whose work requires unescorted access to secure areas of port facilities, to obtain a TWIC.More information is available athttps://www.tsa.gov/for-industry/twic

BNSF Railway is an Equal Opportunity Employer, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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