Phlebotomist

SUMMARY OF POSITION

We are looking for a Phlebotomist to draw blood from patients for testing. This is a rewarding position supporting clinical operations of a Federally Qualified Health Center.

• Preparing patients before drawing blood
• Explaining blood draw procedures to patients and answering any questions about the process
• Following all health and safety protocols and procedures to maintain sanitary work areas
• Gathering medical testing materials, including needles, sample vials, blood storage bags and test tubes
• Verifying patient information and labeling blood samples properly
• Accurately updating patient information in the organization's database
• Helping nervous or frightened patients remain calm during blood draws
• Working with supervising Providers and Medical Assistants and following their directions at all times
• Ability to successfully draw blood from patients with minimal or no complications

• Carries out Vibrant Health's mission to provide access to respectful, empowering, culturally sensitive and appropriate high-quality health care for the community, regardless of socio-economic obstacles.
• Accepts and uses supervision, direction and consultation to maximize available resources in the completion of work duties.
• All job responsibilities will be carried out under the direction of the organization's policies and procedures.
• Additional responsibilities may be assigned as needed to maintain and improve effective functioning of the department and to advance the mission of the organization.

• Professional certification in phlebotomy from a recognized program. Empathy and interpersonal skills for working with patients
• Detail-oriented and committed to ensuring patient confidentiality
• Excellent motor skills and the ability to stand for long periods of time
• Advanced written and verbal communication skills
• Data entry and computer skills
• Strong attention to detail
• Previous experience with an HER/EMR
• Expertise in use of personal computers, Microsoft Office and database and reporting technical skills.

Individual must:

1. Develop rapport with patients and their families, community and other health care personnel.
2. Exhibit a professional and respectful demeanor.
3. Work successfully independently and within a team, shifting tasks, prioritize tasks, problem-solve daily, and complete work within deadline
4. Demonstrate excellent customer service, helpfulness, and a positive attitude.
5. Possess superior organizational skills with attention to detail and the ability to multi-task and meet deadlines.
6. Demonstrate the ability to recognize, understand, and appreciate the value of cultural diversity and communicate medical information in plain language.
7. Demonstrate social and cultural sensitivity appropriate to ethnically and economically diverse patients and staff.
8. Exhibit experience and working knowledge of local community resources
9. Hold current drivers' license and reliable transportation.
10. Travel to all parts of the facility and throughout the community.

Phlebotomy certification; 1-2 years of experience.

Americans with Disability Specifications

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk and hear. The employee must frequently lift and/or move materials that may weigh up to 40 pounds.

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have manual dexterity and experience to perform handwritten paper work, recordkeeping, and filing.
• Prolonged sitting, standing, or walking may be required.
• Frequent bending/stooping, squatting, reaching above the shoulders, twisting and turning, kneeling, and pushing/pulling may be required.
• Employment is contingent upon successful clearance from Criminal, Kansas and Missouri Child/Elder Abuse and Neglect, Sex Offender background investigations, TB testing, pre-employment drug testing, and verification of Hepatitis-B, flu and COVID-19 immunizations.
• Occasional evening and weekend availability are required.

Trauma Informed Care

At Vibrant Health, we understand that many, if not most, people have experienced trauma in their lives. We have made a commitment to trauma informed care and support and educate team members continued development of understanding of how trauma affects individuals and coping strategies. We expect employees to incorporate their understanding about trauma into interactions with our patients and families, clinic visitors, and with each other.

Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans.