Regional Operations Manager

NOW IS THE TIME to join our growing and stable company! We offer our full-time employees a competitive salary, bonuses, and a full benefits package that includes medical, dental, vision, life, disability, employer-matching 401(k), financial support to maintain your applicable certifications/licensures, and opportunities for advancement!

Overview

Reporting to the Regional Vice President (RVP), assist the RVP with oversight and management of operational and financial controls and reporting for the Built Environment Solutions Northeast Region. Provide the RVP with timely information required to accurately understand current conditions and make decisions consistent with the region's strategic plan. In collaboration with the RVP, support and facilitate a working environment targeted at enabling employees to deliver highly successful projects, consistent with internal policies and procedures, through accountability and innovation. The Operations Manager (OM) will be accountable for assisting the RVP in achieving regional revenue goals, expected margins, and for increasing project profitability through price realization metrics. The operations manager will have no direct reports, but will work closely with regional leadership, finance, and business development teams to ensure adherence to corporate policies, increased financial awareness and accountability by project teams, and aggressive pursuit of new work in support of the above.

Essential Job Functions

• Support procedures that will allow consultants to maximize profits while still maintaining ultimate client satisfaction.
• Document and promote best practices including, where necessary, collaboration with technical directors, proposal team, finance, and marketing.
• Participate in weekly practice area operations meetings to review operational and/or general issues.
• Meet monthly with RVP and practice leaders to review financial metrics on high visibility projects and/or problem projects.
• Ensure accounting deadlines and requirements are met by all billable consultants and project teams.
• Oversee where each billable team member charges their weekly time and manage time entry metrics for the region.
• Assist RVP and practice leaders in defining project goals for higher risk projects. Risk determined based on client viability, project scope (>$100K), public perception, or future potential opportunity.
• Hold regular meetings with Practice Leaders and leadership to review and manage select projects to confirm or evaluate progress against pre-established project goals.
• Ensure timely final invoicing and project closeout in ERP, for all projects.
• Support operational training where required to enhance the predictability and profitability of each practice, including follow-up with practice leaders regarding outstanding training.
• Leads by example and establishes a positive, professional work environment.
• Assist RVP with preparation of metrics for monthly BES update and quarterly regional meetings.
• Rimkus Consulting Group, Inc. | Job Description - Operations Manager Page 2 of 3
• Participate in bi-weekly business development team calls to ensure alignment with regional goals.
• Standardize the available ERP "tools and controls" utilized within each practice to align with regional and national ERP standards.
• Assist RVP and advise consultants with review of commercial terms for new assignments during internal legal review process.
• Monitor and review aging reports periodically to assure positive cash flow goals are met including monthly review calls with AR.
• On occasion, the Operations Manager may be asked to take on billable work consistent with his or her area of expertise, where staffing needs may require.
• Assists RVP in the development and preparation of the annual business plan and budget.
• Assists with recruitment of new employees, evaluation of staffing levels and needs, and managing an intern program.
• Ensure that required employee trainings are completed by all employees on a timely basis, through regular and specific interaction with practice leaders and other regional managers.
• Reviews all draft invoices before submission as final invoices.
• Where required or as directed by the RVP, resolves issues that are presented by clients in a quick and satisfactory manner.
• Performs other duties as assigned.

Required Education and Certification

• B.S. or B.A. degree required in Engineering or Business-related field.
• Min. of 15+ years' professional experience.

Required Skills and Abilities

• Must live within regional boundaries or be willing to relocate to same within six (6) months of hire.
• Past supervisory/management experience.
• Professionalism and ability to handle confidential information.
• Strong critical-thinking and interpersonal skills.
• Superior verbal/written communication skills.
• Demonstrated financial acumen and P&L familiarity.
• Experience with engineering or engineering adjacent operations management.

Salary range: $200,000+

Physical Demands, Overtime, and Travel Requirements

Overtime - This position is classified as salaried with an exempt FLSA status. Regular working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with one hour for lunch. Overtime will be required from time to time necessary to meet the expectations outlined above.

Travel Requirements - This position requires travel that may make up to 25% of a typical workweek. The majority of travel will be confined to the region. Some out-of-area and overnight travel will be required from time to time.

Join Rimkus and unlock your potential with endless opportunities for growth, learning, and making a difference!

Rimkus is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status.

Rimkus is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or protected veteran status.

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